RingCentral vs Empuls

Side-by-side comparison of features, reviews, pricing and more

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

Empuls

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Starter

$2.50

1 person, per month.

$4.50

1 person, per month

20M+ Downloads
5/5

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RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Empuls reviews

With this platform, the rewards and recognition, Employee engagement & events are now under one roof, making it easier for the organization to keep in touch with all the teams. It has an easy interface and using Empuls employees get more involved in the organization's work culture, where we get emails of notifications of events and birthdays and work anniversary. The simplicity of redeeming points is a major benefit and every employee like e-cards of their choice as a reward.

- Shurutin Y.

The thing which I dislike after the new update is the predefined template was missing and which was best and easy to select and wish the colleagues and other part is sometimes it's hard to find the user while searching if we are having 10 persons with the same name there should be one option to scroll the results but right now only 4 results max are shown

- Shivam R.

The most important thing I like about Empuls is to give awards to our colleagues, and this recognition helps to bring in motivation and encouragement. The next thing that I like is the monthly Leaderboard winners that encourage you to like, post, and recognize your colleagues. The process of providing points and options to win coupons is the best part

- Faizan K.

Pros & cons

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

Empuls

Pros
Convenient platform
User friendly
Have several ways to earn points.

Cons
But UI can be improved
The profile editing can be worked on a bit
Some attractive color and UX can be more gamified.

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