RingCentral vs Geneva

Side-by-side comparison of features, reviews, pricing and more

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

Geneva

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Geneva reviews

If you run an online community and are frustrated with Slack’s pricing model and Discord’s lack of features, check out Geneva. Chat, posts, video, audio, and moderator tools that are actually useable. It’s free, and supposedly will stay free. Great work @geneva

- David Daniel

With @geneva we’re providing our #outofofficenetwork community a space to reconnect and expand the conversation after our virtual gatherings ✨ if you’re a community builder and looking for an intimate space for your community to come together, I can highly recommend it!

- Alice Katter

Been using Geneva to keep in touch with my friend group for awhile now - been a breathe of fresh air really compared to other group messaging apps we had tried before. Looking forward to what's to come!

- Jared Madfes

Pros & cons

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

Geneva

Pros
Easy to navigate and use UI
Lots of useful community management features
Simple

Cons
No search bar for groups
No integration with third party apps like Trello and Outlook calendar
Can't make reoccuring events

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Speechify is the #1 audio reader in the world

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