RingCentral vs KingsConference

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

This is a good app, but it has a lot bugs, the most being the fact that my Bluetooth earbuds can't access the audio play, as it only uses the phone speakers, this is my major issue because I wouldn't like to disturb others with my meeting. Plus overall, it closes unexpectedly and disconnects easily, and I also think more attention should be payed on the UI as it's not friendly Enough. Thank you

- Goodness Okwudili

We use this for our daily church prayers so I've used this app a lot. It's a somewhat functional app however there's a few major bugs that need fixing plus a few things that need improving. I've sent multiple crash reports also sent an email to the developers hoping to see a difference but to no avail I didn't even get a response. The app crashes if you switch tabs or stay on the chat feature for too long, sometimes the chat doesn't work at all. It's way too easy to accidentally leave a call.

- Bethany Lowe

The app needs some improvement, when a participant enters the meeting its always destructive. Please make entering meeting on mute a default setting. Its an app with potential, but a lot has to be done to improve user experience. And the "beep" when someone enters the meeting is not necessary, it contributes to the destructive. Hope this feedback can be taken into consideration asap as this app is very necessary for the times we are living in. Thank you

- Lerato Letsaba