RingCentral vs Twist

Side-by-side comparison of features, reviews, pricing and more

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

Twist

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Twist reviews

I have been using Twist for a few years, and the app has come a very long way! Notifications are consistent. The UI is very clean and easy to use. The only things preventing a 5 star rating is the bugs within the notifications. When I receive a message, I get a push notification and a bubble. Any attempt to reply or react causes the bubble to close. The push notification allows reading and replying but tapping it to enter the app causes the notification and the bubble to disappear.

- Harmonee Booker

Nice platform. Please fix the issue of an image(jpeg) not appearing in a thread when posted from an action or an attachment. App says couldn't read file!

- Ruta peter

This app is so buggy, I use this app to communicate with my company, it has a TERRIBLE TIME updating as soon as someone sends me something. This is absolutely horrible because if my company is experiencing massive customer downtime I shouldn't have to wait 20 MINUTES for twist to refresh to see that I got a message 18 minutes ago from my coworker!! This goes for PC and Android. Over multiple updates and multiple months.

- A M

Pros & cons

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

Twist

Pros
No more need for back-to-back meetings
No “I’m available” status bubbles
No stress-inducing notification dots

Cons
No audio or video calls, screen sharing, or keyword alerts
Limited integrations
Bugs

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Speechify is the #1 audio reader in the world

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