RingCentral vs ZOLEO

Side-by-side comparison of features, reviews, pricing and more

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

ZOLEO

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

ZOLEO reviews

Great app and product. App has a few minor bugs but overall is pretty stable. One thing I am struggling with is notifications coming through when people send me messages. Message notifications often don't show on the android notifications bar but appear in the app after opening. This requires opening the app often and has led to a few missed/late messages. Running s20fe android 12.

- Chris Miller

App will not load on Galaxy S10. Get to phone # verification screen then it crashes. Tried everything, including 1+hr with tech support, who was great, but couldn't fix it. Works on my old iPhone, so I carried that + S10 on a solo backpack trip recently. Found out mid trip that the iPhone no longer holds a charge. So I had extra weight, 2 phones, and still no way to message from the field. Check-in worked from device, but Zoleo's big selling point is msg ability. Zoleo needs to fix this!

- Pat Ortmeyer

In general it works great. I can send texts to my wife when in nature. She can also see where I am, and I can send SOS in case something goes wrong (not used fortunately). Recently it turned off for no reason. It had enough charge and turning on and off is hard because it is a small button and you have to press for a few seconds, so it is weird that it was suddenly turned off, and dangerous when you suddenly need it in case of emergency. They want user's feedback. I said I want to download my tracks so I can check it out on Google Maps. This is easy to program for them. They were very unresponsive to this idea. I could do this with my SPOT communicator 10 years ago already.

- Vincent van Rooijen

Pros & cons

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

ZOLEO

Pros
Coverage everywhere via satellite, cellular or Wi-Fi
With 24/7 emergency response coordination partner
Share GPS coordinates

Cons
Message notifications often don't show on the android notifications
Cant manage contacts in the app
Short battery life

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