Rocket Chat vs Spike

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Rocket Chat

Category: Communication Tools

Industries: Business, Education

Pricing

Community - Free

Enterprise - $7/month, $35/agent/month

Spike

Category: Communication Tools

Industries: Education, Communication, Business, Marketing

Pricing

Pro

$5/MO

Business

$10/MO

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Most popular feedback for Rocket Chat

This is the point where you might think Rocket.Chat has potential, and it does. If only the developers could obscure some of the more advanced features. If you choose to offer all of the features in the most expensive plan, there’s a chance your team won’t even want to use the app because it feels cluttered. You might think more technical teams would want more technical features, but perhaps there’s an even greater need for straightforward communication. In the end, Rocket.Chat is a technical achievement but contrary to clean and efficient chats.

John Brandon

About Rocket Chat

Rocket. Chat is a customisable open source messaging system for businesses who place a high value on data security. Real-time communications are made possible amongst coworkers, with other businesses, or with your consumers using any device—web, desktop, or mobile. Productivity and customer satisfaction rates rise as a result. Tens of millions of customers trust Rocket every day in more than 150 countries and at companies including Credit Suisse, Deutsche Bahn, and the US Navy. Chat to ensure that all of their communications are secure and private. Users who choose Rocket.Chat also get unlimited users, guests, channels, messages, searches, and files in addition to free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, and dozens of OAuth providers. Users have the option of setting up Rocket.Chat in the cloud or on-premises using their own servers. In the open source communication space, Rocket.Chat boasts the largest chat developer community in the world, with thousands of contributors and stars on Github. With Rocket.Chat, you become a part of a passionate community that is always expanding and working to make our platform better. KEY COMPONENTS: * Multiple Rooms * Direct Messages * Private & Public Channels/Groups * Desktop and Mobile Notifications * Hassle-free MIT license * BYOS (bring your own server) * 100+ Available Integrations Choose from three themes: Light, Dark, or Black. Edit and delete sent messages. Mentions. Avatars. Markdown. Emojis. Sort chats alphabetically or group by activity, unread messages, or favorites. Transcripts and history. File upload and sharing. I18n [Internationalization with Lingohub]. The Hubot Integration Project's Hubot Friendly feature. Remote locations video monitoring * LDAP authentication * REST-full APIs * Media Embeds * Link Previews * Native Cross-Platform Desktop Application

Most popular feedback for Spike

Grouping by sender/participants into reasonable threads is the best feature I've seen in an email client and the single feature that helps me bulk-manage newsletters I wanted to catch up on but wasn't able to, or notifications from the same service. It makes cleaning your and reducing unread messages by HUNDREDS a piece of cake. Spike saves me from drowning in dozens of emails coming every day.

Cezar P.

About Spike

Spike is the future of email. The Spike app transforms your inbox into a chat-like interface and brings all your messaging, collaboration, tasks, and video/audio calls into one place. Instead of app-switching to check off a task or create a meeting agenda, Spike's powerful Inbox gives you all the tools you need in a single workflow. Making it extremely simple to get your work done, communicate with team members/clients, stay organized and stay productive. Spike makes it easy to collaborate and manage—Email, to-do lists, tasks, Notes, Group Chats, docs, and way more -all from your inbox!

Rocket Chat reviews

Great quick app. Buggy at first but now pretty stable. Real test will be this week. If it doesn't freeze or slow down with a week of major market moving data coming I would call it stable. Once I got the hang of the features the app really grew on me for ease of use while mobile. It handles trading view copies perfect, easy commands to group or direct message. Seems like they are now adding features after the recent version upgrade also.

- Gregory M.

It's nice to know the app is in heavy development, but it doesn't bode well for it's reliability and bugginess. Every once in a while an update will break things, and everyone in our company has problems with mobile push notifications problems all the time, on Android and iOS. Sometimes they work pretty well then get completely broken. I often switch between the experimental and official app, but not in a fun way. EDIT: I'm now having to force stop and restart the app more than 10 times a day.

- Luke Box

I feel like this app is very laggy and inconsistent it has a hard time distubuting messages properly. They will send a message and I won't receive it till much later. And it's just the app. The desktop version dose not have this bug. I'm also unable to upload photos from my phone to the chat, even though it very clearly thinks it can.

- A Google user

Spike reviews

Spike makes inbox zero nearly effortless, with easy mass archive and trash and built-in unsubscribe and blocking. Organizing by conversation participants and presenting the thread like a chat conversation fixes the problem I've had with virtually every other email client where you can't tell which direction the conversation is going or where the newest message is. It just makes sense.

- Michael V.

Everything works: unified inbox, signature customization, hot keys, thread view for emails, and Google contacts integration. Making email for my business impossibly simple and fast.

- Chad M. Insurance Producer

My favorite part is that I don't spend half my day cleaning up my inbox and Imreally love the display contact feature that not only lets you see name and photo of sender but all previous emails in the side panel too! I've been trying out others but Spike leave the rest behind

- Steve P. Ceo

Pros & cons

Rocket Chat

Pros
Free version for public chat
Some powerful features
Constantly developing
Cons
Confusing interface and install process
Some features seem underdeveloped
Tiered versions lead to more confusion

Spike

Pros
I really like the clear and clean interface, I love simple and non-confusing things
It has everything it takes to get into the toolbox of marketing.The way Spike sorts emails is genius
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.the ability to have it setup on multiple devices so you have access to the information when you need it
Being able to "PIN" items for quicker access
also the ability of finding any attachment based on a specific contact.
Cons
Some of the more advanced features still need some work
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar
Smart email folders might also be useful for Spike.

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