Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Community - Free
Enterprise - $7
/user/month and $35
/agent/month
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Essential - $3.40 per month
Business, Enterprise, Enterprise Plus - Request for a quote
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Highly Customisable Communications Platform which is easy to use What do you like best about Rocket.Chat? The most important part of implementing a communication platform in an organization is its ease of use and rocket. chat does it so well while being fully customisable. The use cases become endless, from communication within an organization to communication within two different organizations, making sure at the same time that it's simple to use. As an admin, it was easier to operate compared to others and customer support is always available to help you out. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Rocket.chat in itself has nothing that we disliked, apart from a few bugs, which I hope will be fixed in upcoming iterations, and inconsistency in notifications received on mobile phones. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Helped our clients' organization, to communicate in a better and more fluid way, both within the organization as well as with other organizations as well. Such a smooth communication process definitely leads to being more productive than before, which in turn impressed both our clients.
Mayank G.Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.
Christi K.Blink is the one-stop portal app for frontline workers. A simple platform gives one-click access to everything your team need - from updates to must-knows, forms to timetables, conversations to stories. Wrapped into one secure portal, Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 1000 organizations, including the NHS, Stagecoach, and Dominoes, have entrusted us with energizing their workforce and powering their operations
"Quick Communication Tool" What do you like best about Rocket.Chat? One of the things I like about this tool is easy to add a new server or as many servers as we like depending on the work that we have with different stakeholders. It makes it so easy to create different communication channels which is very handy when we have multiple projects to manage. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The UI can be improved a bit and the mobile experience can able be worked on. Using it from a mobile device can be troublesome sometimes when we are in hurry and want to message someone instantly. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We are basically using this to have internal / client communication with our core and client teams. It has made it easy to have different communication channels/servers as per need.
- Matthias M.
"An handy feature complete easy to use chat software for your company" What do you like best about Rocket.Chat? It's open source, work flawlessly, you can host on your own infrastructure. reliable and works at it's best Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Migrating to another server is problematic sometimes. so only thig I disliked is about migrating to another server. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? It's too cost effective and keep my whole team on desktop, android, ios and web. it keeps everyone of us connected
- Maulik V.
"RocketChat - Great for Big Companies" What do you like best about Rocket.Chat? The application itself is open-source, so it has a multitude of capabilities. It's also decently secure, and you can share sensitive data over it as long as the system admins and coders that set it up for you know what they are doing. It has a massive amount of addons and what-not. It's overall an excellent tool to use for teamwork. It's the best free alternative to slack and others like it. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I wouldn't say I like that it does not have a built-in dark theme customizatioin; not only that, even the more trivial customizations you might want to have required at least basic knowledge of coding or something akin to that. Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: It's a pretty decent application to use for businesses. It has many different functions and the ability to accommodate almost any needs of your particular niche in industry. But I have to say it's not the neatest and easiest to use. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We use it on a daily basis to work with the most sensitive data there is, like medical records, personnel files, private information of individuals. It allows us to create different teams who can communicate separately about their own specific niche in a private separate room/channel.
- Sandro K.
This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.
- Lydia M.
Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships
- Nathan W.
This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.
- Christope M.
Pros |
---|
It's easy to use and to create and public and private channel for communication |
The API is easy to integrate and we can have good control over the software as an administrator |
It also allows us to create groups/channel if we need to communicate to an entire department |
Cons |
---|
UXUI is bad |
It can be integrated with few apps such as SharePoint, so we don't get status updates when in a meeting |
It should also have the feature of voice calls which is missing. |
Pros |
---|
The level of communication has increased |
Blink has been a great tool for people to share their experiences without having to send a company wide email |
We seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team |
Great interaction with majority of the workforce who are not desk based." |
Cons |
---|
One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions |
Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph |
Other than this minor issue I don't have anything too negative to say |
Lack of integration with gtools suite (email/agenda) in both direction." |
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