Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Community - Free
Enterprise - $7
/user/month and $35
/agent/month
Category: Communication Tools
Industries: Business, Education
Free
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Highly Customisable Communications Platform which is easy to use What do you like best about Rocket.Chat? The most important part of implementing a communication platform in an organization is its ease of use and rocket. chat does it so well while being fully customisable. The use cases become endless, from communication within an organization to communication within two different organizations, making sure at the same time that it's simple to use. As an admin, it was easier to operate compared to others and customer support is always available to help you out. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Rocket.chat in itself has nothing that we disliked, apart from a few bugs, which I hope will be fixed in upcoming iterations, and inconsistency in notifications received on mobile phones. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Helped our clients' organization, to communicate in a better and more fluid way, both within the organization as well as with other organizations as well. Such a smooth communication process definitely leads to being more productive than before, which in turn impressed both our clients.
Mayank G.Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
As I said above, Citadel is quite great to work with my co-workers. We don't really use e-mails between us anymore and we share heavy files with Citadel. Our exchanges are faster and my mailbox is less crowded. I enjoy this software and I would recommend.
Marie-Reine M.Citadel Team This app's about section. Start conversations, take part in audio or video conferences, and exchange messages instantly and for free with Citadel Team. You can also form groups with all of your coworkers, share documents, movies, and high-quality images while maintaining complete secrecy. Your conversations are shielded from prying eyes by sophisticated encryption technology and are never stored on any of our servers where they could be accessed. Create an account for yourself for free in just three easy steps. - To get the most out of your collaboration, you should first begin exchanging information inside groups that are determined by the project, the team, or the community of interest. You can share any kind of file, even those that are eight times larger than the limit that your emails can support. Launch audio calls and conferences with your customers, suppliers, and employees for high-quality conversations. - Maintain a high level of safety at all times: You will have access to all of your content on both your desktop computer and your mobile phone. - A robust search function that allows you to locate all of the information you require, including the most outdated ones. The Citadel Team service is hosted in France in accordance with the regulations that are designed to safeguard your privacy. And this is just the beginning: we have many more enhancements in the works that will assist you in being more productive at your job each and every day!
"Quick Communication Tool" What do you like best about Rocket.Chat? One of the things I like about this tool is easy to add a new server or as many servers as we like depending on the work that we have with different stakeholders. It makes it so easy to create different communication channels which is very handy when we have multiple projects to manage. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The UI can be improved a bit and the mobile experience can able be worked on. Using it from a mobile device can be troublesome sometimes when we are in hurry and want to message someone instantly. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We are basically using this to have internal / client communication with our core and client teams. It has made it easy to have different communication channels/servers as per need.
- Matthias M.
"An handy feature complete easy to use chat software for your company" What do you like best about Rocket.Chat? It's open source, work flawlessly, you can host on your own infrastructure. reliable and works at it's best Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Migrating to another server is problematic sometimes. so only thig I disliked is about migrating to another server. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? It's too cost effective and keep my whole team on desktop, android, ios and web. it keeps everyone of us connected
- Maulik V.
"RocketChat - Great for Big Companies" What do you like best about Rocket.Chat? The application itself is open-source, so it has a multitude of capabilities. It's also decently secure, and you can share sensitive data over it as long as the system admins and coders that set it up for you know what they are doing. It has a massive amount of addons and what-not. It's overall an excellent tool to use for teamwork. It's the best free alternative to slack and others like it. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I wouldn't say I like that it does not have a built-in dark theme customizatioin; not only that, even the more trivial customizations you might want to have required at least basic knowledge of coding or something akin to that. Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: It's a pretty decent application to use for businesses. It has many different functions and the ability to accommodate almost any needs of your particular niche in industry. But I have to say it's not the neatest and easiest to use. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We use it on a daily basis to work with the most sensitive data there is, like medical records, personnel files, private information of individuals. It allows us to create different teams who can communicate separately about their own specific niche in a private separate room/channel.
- Sandro K.
Better than before but still very far from usual apps in terms of user experience and functions (not voice conference of 3 or more people for instance). Edit Plus side: Fonction available / to be improved: Connexion quality most of the time very poor
- Anonymous User
This application has unexpectedly stopped and I am unable to install again. Adding resolution on the above issue. App finally got installed. Cleared google play cache and restarted my phone. After that application got installed. But it's a bug, citadel developer team must fix this issue.
- Bikash Biswal
It does what you need it to do. However the UI is sluggish at times and notifications are often not received until you open the app leading to long reply times.
- Anonymous User
Pros |
---|
It's easy to use and to create and public and private channel for communication |
The API is easy to integrate and we can have good control over the software as an administrator |
It also allows us to create groups/channel if we need to communicate to an entire department |
Cons |
---|
UXUI is bad |
It can be integrated with few apps such as SharePoint, so we don't get status updates when in a meeting |
It should also have the feature of voice calls which is missing. |
Pros |
---|
Secure and sovereign |
Ergonomic |
Collaborative |
Cons |
---|
Takes a while to sync |
Wifi dependent |
Connection breaks often |
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