Rocket Matter vs backdocket

Side-by-side comparison of features, reviews, pricing and more

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

backdocket

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Pro

$8 /mo/user

20M+ Downloads
5/5

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Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

backdocket reviews

We have been using it for almost a year now and don't have any regrets about switching over.

- Margo G. Paralegal

The customer service is AMAZING. These people care whether the software is meeting your unique needs. They respond quickly and have tons of VIDEOS to walk you through what you don't know, so you don't have to waste valuable time calling a tech person or googling what to try.

- Breila F. Attorney

Backdocket has allowed me with single touches of a button to access, manage and efficiently work on a client's file. It's a one stop shop and I don't have to juggle opening different programs to look for something in a client's file. It's all managed in one easy access file.

- Monique H. Paralegal

Pros & cons

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

backdocket

Pros
We have been using it for almost a year now and don't have any regrets about switching over.I love everything about Backdocket
It is so user friendly and very easy to learn
It helps me to manage client files efficiently.

Cons
Currently, the software does not have email integration, but it is on the roadmap for inclusion soon
This may already be a feature that I have not learned to properly utilize yet, but file sharing via link

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