Rocket Matter vs Connecteam

Side-by-side comparison of features, reviews, pricing and more

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

Connecteam

Category: Documentation Tool
Industries: Marketing, Business

Pricing

Basic

$29.00

30 Users Per Month

Advanced

$49.00

30 Users Per Month

Expert

$99.00

30 Users Per Month

20M+ Downloads
5/5

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Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

Connecteam reviews

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

- Scott W. Director of Operations

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy. We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

- Robert G. Operations Director

We have been using the software for about 8 month now. Some problems have been resolved. A huge improvement was around open shifts. That feature was basically unworkable until a few months ago. However, no improvement in core functionality of job scheduling and time clock since then.

- Michael B. Director

Pros & cons

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

Connecteam

Pros
I am a HUGE fan of the Connecteam App
The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more
I always contact to Alon and he is great
Always answer on time and do his best for us
He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well)
Works seamlessly without delays on the push notifications to users, geo fencing is the best part and the approval requests for extended work hours are very much useful and many more."

Cons
Due to the COVID epidemic, my team had to rapidly transition our way of business
Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow
I don't like that i can't go put in unavailable the employee can only do that
I gave up and made my own training videos on how to use the app and they still struggle)
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures."

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4.6/5

20M+ downloads

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