Rocket Matter vs FileCenter

Side-by-side comparison of features, reviews, pricing and more

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

FileCenter

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

Pricing

Free Trial

20M+ Downloads
5/5

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Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

FileCenter reviews

This has a nice integration with Windows File Explorer. When I'm not using it, I can use File Explorer normally and everything that was done with FileCenter is accessible. Being able to scan a document and insert it wherever its needed is fantastic. Append scan, insert, pre-pend are all great features. New scans with the the ability of using naming templates is even better.

- Nick D.

The best feature is that you can click on a file and see a preview without opening the actual file. It saves tons of time when you're trying to find a file, but now you don't have to open each file you think it may be.

- Jeffrey W. Accountant

Overall it has been very positive. When I have had issues, support has been quick to fix. They have been open and responsive to product suggestions, and I feel as a customer that they value and appreciate us.

- Chris K. FOunder

Pros & cons

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

FileCenter

Pros
They were able to give me a lot of good tips and best practices in working with FileCenter
Lastly, you really need to check out FileCenter's video library
It works like a charm with my Epson ES-500W scanner
You can set up your boxes and drawers however you want
I like how I can print a pdf to my folders in file center then I can email the file to my vendors then place my file into a folder for that I know I have emailed it."

Cons
I've made the mistake of going with a database drive system with my last software and had a hard time getting my data out of the system when I switched software
If you need scanning software, look no further
The worst thing is they can't even guarantee upgrading will fix my problems
Do not buy this companies product
Updates are because the software company has made a mistake in the programming of there product, why should I as a consumer pay for their mistake
Do car owners pay for manufactures recalls."

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