Rocket Matter vs Filevine

Side-by-side comparison of features, reviews, pricing and more

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

Filevine

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Contact for a Quote

20M+ Downloads
5/5

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Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

Filevine reviews

We wanted a bespoke system that perfectly fit how our company conducts business. Other platforms attempted to shoehorn our workflow. Filevine is exactly how we wanted it to be and can grow with us as our company evolves.

- Kyle Dean Massey, Owner Elevate Baby

The first year, we saved over $60,000 in medical record requests after we transitioned from using a commercial records service to managing it in-house.

- Amber Pang Parra, Attorney for Pharmaceuticals, Consumer Law, & Veterans' Law Justinian & Associates PLLC

My attorney always says that having Filevine is just like having three other people working for you in the background at all times.

- Jason Brooks, Partner Leopold & Associates, PLLC

Pros & cons

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

Filevine

Pros
Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home
Communication between employees with tasks that can be entered per client helps to keep on top of things
Everything is organized, which we like, so it streamlines the process
Filevine was by far the most superior out of all of the choices
I am very pleased with the Filevine
I love the fact that I can work on Filevine from literally anywhere in the world
When COVID-19 struck and we all had to work remotely for several months, this was a lifesaver."

Cons
Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse
The layout was not streamlined, it could be difficult to go where you wanted to
There was a struggle in organization, costs were high, and it was difficult to have multiple users working
We used to be able to drag the photos from the page they were opened on
Now, we have to hit download and when another screen appears, we can drag the photo from there
Look also at how many users have to hire independent implementation consultants to make anything happen
The implementation timeline and costs are therefore very dishonest."

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4.6/5

20M+ downloads

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