Rocket Matter vs HotDocs

Side-by-side comparison of features, reviews, pricing and more

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

HotDocs

Category: Documentation Tool
Industries: Marketing, Financial, Business

Pricing

Basic

Starting at $25

Per user / month

20M+ Downloads
5/5

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Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

HotDocs reviews

The flexibility in how we word the questions so that we get the best answers possible

- Angela K. Legal Administrative Assistant

I like the ability to input directly into the for ov via th eInterview method.

- Riva S. Office Manager

I am currently on classic. I enjoy the control over every character in the document and the scripting engine with debugger.

- Chad L. Program Manager

Pros & cons

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

HotDocs

Pros
It if very comprehensive-regarding surrogates courts and real estate documents
The tax forms are wonderful and helpful
While we use HotDocs ourselves, and have since 2012, our main use of HotDocs is now on behalf of our customers, who are mainly lawyers (in firms or in-house legal teams)
Once everything is set up, HotDocs is the most customized, helpful document assembly program out there
The ability to create my own forms and purchase pre-made sets of forms."

Cons
I also don't like the storage on the local drive
If a user forgets to back up to the server we can lose information and have no record
If you don't use it daily, you have to retrain yourself
I get inscrutable update messages and am fearful ty try
Don't make such an investment without considering that, in future years, you'll have no guarantee that you'll be able to renew your HotDocs substription on a basis that makes sense
The developers sold me on the product and disappeared after purchase."

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