Sales Creatio vs Aritic

"Complete solution for CRM and process automation" What do you like best about Creatio? For us the main advantages of Creatio are that the system is flexible and easily customizable. We were looking for replacements for several legacy systems running in parallel (maintaining customer details, invoicing and for CRM and sales matters). We were able to easily adapt Creatio to our requirements and received competent support from the manufacturer and the project partner involved, for example on the subject of interfaces and integrations. Creatio proved to be a powerful system that not only serves as CRM software, but also enables us to structure, control and evaluate processes. Review collected by and hosted on G2.com. What do you dislike about Creatio? There was no Sharepoint integration out of the box. Outlook integration is there, but could be improved. A translation of the user interface into German is available, but incomplete, so that additional work had to be done here. Review collected by and hosted on G2.com. Recommendations to others considering Creatio: Avoid thinking of Creatio as just CRM software. The software has considerably more potential, which should be considered when planning a project. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were able to avoid the effort of operating multiple parallel systems (multiple maintenance of data, synchronization of the data, maintenance of the softwares). At the same time, we achieve a better overview and understanding of customer needs.

- Martin B.

"Increased Sales effectiveness" What do you like best about Creatio? Creatio is a highly scalable and customizable solution. We constantly incorporate new ideas turning them into efficient workflows. Review collected by and hosted on G2.com. What do you dislike about Creatio? Creatio Platform fully meets our business needs Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were looking to better organize our sales team operations, and Creatio has proved to be a great solution to address this issue. With Creatio, we have our customer data consolidated in one place and can access it quickly from any device. Our reps easily schedule visits and manage tasks. The system helps us track team performance and turn data into actionable insights boosting results.

- Stephen F.

"No-code platform for high-quality customer service" What do you like best about Creatio? The system provides you with the tools to create workflows that mirror your business processes. You can configure out-of-the-box solutions and adjust workflows as company requirements change. The Creatio Academy contains articles that educate you on the product, explaining all the steps to navigate the system quickly. Review collected by and hosted on G2.com. What do you dislike about Creatio? What comes to mind for improvement would be more flexible setup of dynamic dashboards that would allow us to change time intervals we need data for. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We use Creatio for internal and external customer service. The platform allowed building custom workflows to automatically assign agents to a case based on the service type. Creatio is integrated with our ticketing system to manage ticket purchases and returns. Thanks to the integration with hot spots, we have an additional opportunity to collect customer info. Beesender Chatbot helps to interact with our customers and transfer their requests. Dashboards and analytics allow to be hands-on with service efficiency.

- Oleksiy G.

"A web-based tool to track the emails and schedules." What do you like best about Aritic PinPoint? Aritic PinPoint is an excellent application to remember emails, events, business meetings, and product pricing detail. Once data is stacked away in its memory, then it automatically notifies the event on time and day of the month. It alerts users with emails or calls them to commemorate the important issues and events. A matchless helper in the business industry to dominate the job development and tracking the price for clients. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? This a good handler to all business activities, but it is not for a single individual. This application is for a whole group and operates in collaboration with other squad members. Always set the day and date in proper detail to get noticed at the right time and spot. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? A splendid application that does not simply save time, but also provide the best opportunity to oversee the details of every occasion. A good memo book in short words. Mobile application makes you worry-free from all things as you can bring every detail on your screen within minutes. A must-have software for communication with the business community and clients. Money doesn’t matter if I examine its features.

- Marylee M.

"Fantastic tool to keep your customers more potential and for marketing automation." What do you like best about Aritic PinPoint? A good tool that can help you get more leads, and at the same time turn them into paying customers, you can keep in touch with them directly and thus respond to their needs. It has a very attractive and easy to use interface, it offers a dashboard that allows you to manage in a better way with the tool, it is a tool that has the ability to help you expand your business. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? It is a tool that has responded to our needs, and we feel completely satisfied with the product, therefore I have no complaints to say about this wonderful software for our team. Review collected by and hosted on G2.com. Recommendations to others considering Aritic PinPoint: It is a very suitable tool, which I would recommend to all organizations that are interested in obtaining excellent productive results and in achieving their objectives, because it has a set of features that allows companies to start their campaign automation, the analysis and reports are detailed and add to the tracking and monitoring in real time. Aritic PinPoint will improve your team's productivity and play an equal role in sales promotion. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? We use Aritic PinPoint in the organization more than anything else for marketing automation and communication automation. It has helped us build a direct relationship with potential customers and thus turn them into paying customers. With Aritic PinPoint we can activate our leads from one stage of purchase to the other automatically. It allows us to have a more fluid and reliable relationship with our customers, which makes them feel comfortable with our services.

- James K.

"Not at all good for a B2B small and medium enterprise" What do you like best about Aritic PinPoint? We liked the push notification campaign building that we clubbed with our email and social campaigns. Also, Facebook custom ad audience sync is good. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? It says it is designed for enterprise but honestly, it is not. It is very complicated and too much advanced to suit our needs. We did a few campaigns but then we did not find most of the features applicable to our needs. Review collected by and hosted on G2.com. Recommendations to others considering Aritic PinPoint: I will say this tool is better for large companies only. For small companies like ours, where we run on budget, this tool is complicated and pretty costly. Also the customer support team is not that helpful in customizing features. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? Not much of our business problems were resolved. Yes we did a few drip automation campaigns but that's not worth the amount we sent. Only thing we liked is the add-on for transactional messages on Aritic Mail. But availing all the services at once is really really costly.

- Mark D.