SalesBlink vs Freshworks

Overall, my experience with Salesblink has been great. I have integrated my email outreach efforts into one app which has made my life so much easier. Support is good and the developers are adding new features regularly.

- Patrick G.

Very useful to have all the outreach features necessary compiled into one software. First software I've come across that actually makes cold email outreach with follow-ups a user-friendly process.

- Christopher H.

I have been a long-time user of Ontraport (for traditional email marketing) but have come across some use cases recently which required cold outreach. Evaluated several tools including Lemlist and I'm impressed by the feature set which SalesBlink offers. The main strength to me lies in the Omnichannel Outreach Campaigns which come with predefined templates and help save a lot of time.

- Emily S.

“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”

- Vishal Gupta, Head of Product, PhonePe

“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”

- Alex Anheuer, Manager Workplace Services, Payvision

"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.

- Richard S.