Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Starter - $15 per month
Growth - $30 per month
Boost - $50 per month
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Growth costs $1,250 per month, Plus costs $2,500 per month, Advanced costs $4,000 per month, and Premium costs $15,000 per month.
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Excellent interface and support What do you like best about Salesmate? I really like the very intuitive interface. It's easy to get ahold of it. They have a lot of very interesting functionnalities, that allows me to keep in track with my demanding clients. The support is extremely reactive. I usually get an answer within five minutes and the second level support is very very reactive. I've a few issue here and there, especially with migrating from an opponent, but it was quickly solved. They are also very open minded. I once needed a functionnality for one day from a higher plan. I just needed it for one day, in order to finish up a task. They agreed to let me use the higher plan for free for almost a week! How appreciated. Review collected by and hosted on G2.com. What do you dislike about Salesmate? I can't think of anything in particular. The few issues I've had here and there were resolved. I did have a few functionnality suggestions, but I can't think of anything right now. This is quite a great product. I've explored many CRM, and salesmate is by far the best for me! Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Make sure to be extremely aware of all functionalities. I discovered some afterwards and regretted not using them right away. Also consider the plan you want to go for. If you ever need to contact the support, make sure to be very precise and your issue will most likely be resolved fast. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I needed to have a CRM that lets me follow-up with each clients individually, withouth overwhelming me with tasks. A simple example: They have a functionnality that automatically creates a to do task if the client doesn't answer the e-mail. This is extremely helpful for follow-up and it's not overwhelming. No repetitive useless work.Joachim M.
Salesmate is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industries. Key features include contact management, sales pipeline management, email marketing and internal chat and phone integration. Salesmate’s contact management module helps users import contacts from Google, mobile and Excel files and store them in a central data repository. Users can also assign contacts and leads to their sales representatives. The solution’s pipeline view allows users to view, organize, prioritize and automate the creation of follow-up tasks for various stages of a deal. Additionally, Salesmate supports integration with various third-party applications such as Microsoft Calendar, AWeber, Mad Mimi and more. It also offers mobile applications for iOS and Android devices, which allow users to remotely manage their business operations. Services are offered on a monthly subscription basis that includes support via phone and email.
Building these audiences inside of Salesforce is a critical first step for us to be able to achieve targeted demand at scale. Without it, we’d be unable to direct our efforts, our reach, or our dollars, or be able to demonstrate how marketing is serving as a growth driver to our business.Jared Aho
Pardot is a marketing automation platform. Its key features include lead management, lead generation, social selling, and email marketing.
"Needed to set up cold call automation" What do you like best about Salesmate? I got it done. I shopped around for 3 moths tried out close and Zoho. They didn't work, I shopped Salesforce they were to expensive and probably wouldn't work. Review collected by and hosted on G2.com. What do you dislike about Salesmate? Nothing so far it's been one month of setting up my automation journeys necessary for my niche. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I have a data subscription for possible off market real estate deals. And they are the only CRM (that actually works) I found to automation the cold call process.
- Justin M.
"Very Adaptable" What do you like best about Salesmate? Since we don't use Salesmate for "sales" but for work order organization and customer communication, it is one of the most adaptable software we've found. From logging calls, emails (even future emails), sending text messages (even future text messages) and taking calls. We also appreciate that the cost of texting and calling are extremely competitive - Salesmate really meets the mark! Review collected by and hosted on G2.com. What do you dislike about Salesmate? Although taking calls and call quality is very good, the only thing missing is the scheduling of on/off hours so we are getting calls late at night, etc. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? Organizing work orders and corresponding with each customer in various ways.
- Leatrice T
"Salesmate is my go to CRM" What do you like best about Salesmate? Salesmate is easy to use and learn. I love their UI and capabilities within the software. Review collected by and hosted on G2.com. What do you dislike about Salesmate? There are not too many downsides to the software. However, one thing I do dislike is the connectivity when using their voice dialer Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Get to know the full function of the software for its full potential Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? A problem that Salesmate is solving is my organization within myself and my team members.
- Boris H.
I give Pardot a review of four out of five stars, and for more reviews, see below. Before my organization started using Pardot, we were on eTapestry's built-in mass email communication software system. It wasn't working for us because it was a technology of the past. It was very clunky. We had a very limited amount of mailable prospects we had, and it was very manual, and the resolution for videos, images wasn't the best. The first biggest selling point for Pardot was its native integration with Salesforce. So now whenever we have a contact in Salesforce, it's automatically synced to Pardot, which makes it a lot easier for my team to use and navigate. And the second reason why we chose Pardot is because of its really intelligent tools, such as Engagement Studio where we can automate a lot of our tasks and be a much more efficient organization. Pardot definitely is not the easiest tool to use. We have to hire consultants to help us build it and integrate it with Salesforce. It took us about a full year before we became confident with using Pardot, and every day my organization is still learning more things that the tool can do for us. If you're a small team and want to be super efficient, Pardot is a great tool for you because it takes a lot of the manual work out, especially with drip campaigns and a lot of its automation tools.
- Sabal A.
I would give Pardot a three out of five stars. And for more reviews, you can click below. Prior to using Pardot, we were using HubSpot Marketing Hub. It was a great marketing tool. I have really no quarrels with that. But the integration with Salesforce Sales Cloud was a little lackluster and hard to control, especially when it came to custom field syncing. We chose Pardot primarily based on the integration with Salesforce. It had a lot of overlapping capabilities with other marketing automation platforms, but we were most excited to leverage the connection between our Sales Cloud contacts and our Pardot prospects. Pardot was a little difficult up front, but it didn't last very long. So the implementation for properly set up work would probably be about two months. We used kind of an implementation partner, which I would recommend, through Salesforce actually, their jumpstart program. And that helped because we had a dedicated and knowledgeable person that would give us feedback and check-ins once a week. So that made it a little bit easier. But I would say the first two months are a little bit of a challenge and then the org works well. I think if you're considering using Pardot and going to use Pardot, of course there needs to be some integration with another Salesforce channel. That's really where you get the best leverage and Pardot separates itself from other marketing automation softwares like HubSpot or Mailchimp or something like that. I think it's also important to have a dedicated personnel to manage Pardot. It's commonly the same person that manages a Salesforce instance. So you can double up like that, but it's not something that's going to self-manage you really need a dedicated administrator for when configuration requests come up.
- Kelly Michael S.
Pardot has made it easy to understand how our marketing is working, know who is a hot lead versus a disengaged one, and to create content that is easy to share and delivers good ROI. It’s built in many safeguards to keep you from getting in trouble with spam rules and avoid sending emails multiple times.
- Kate B.
|It's so easy to use, easy to set up, every feature works|
|Pipeline Graphic is easily accessible and digestible|
|Customer services was very kind and helpful|
|They are try to understand problem and give solutions fastly.|
|Email isn't perfectly reliable|
|SMS needs to be less than 160 characters to be 100% reliable|
|With so many features, I simply cannot find the time to learn them all.|
|Dynamic Customer Journey Campaigns|
|Easy to Use|
|Adding more depth and conditions to completion actions|
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