Samsara vs NetDocuments

Side-by-side comparison of features, reviews, pricing and more

Samsara

Category: Documentation Tool
Industries: Marketing, Productivity

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NetDocuments

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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Samsara reviews

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.

- Bruce V. Manager

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

- Tate F. Director of technical operations

I am not happy with Samsara. I would not recommend Samsara. Our contract is over next month and I have already found a replacement company.

- Laina V. Safety DIrector

NetDocuments reviews

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

- Matti M. Attorney, Partner

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

- Evan K. Legal RSC Level 3 Engineer

Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

- Sherry F. Billing Manager

Pros & cons

Samsara

Pros
The most useful feature is instant notifications by email or text when an alarm is triggered
GPS location displays are great, and access to video clips is outstanding
We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes
This soft have really beautiful design
Bright , i can say maybe its like fresh design , because u want to be in apps ant design not annoying
The cameras, vehicle monitoring and GPS are very good
Managers using the web app like the ability to check-in on the cams as the drivers are on their delivery routes."

Cons
Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features
The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account
This is the worst company on the earth!!!! Keep away
Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day."

NetDocuments

Pros
This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great
Lots of search options if you are looking for a document
Their support team is very good and easy to get ahold of
Overall NetDocuments is a good app with good components
This is a document management system in the cloud that is very user friendly
It is easy to save documents and retrieve them."

Cons
We have about 40 users and imported documents from another document management service
It was much much slower to search and the way it searches was really bad
Also, when you have a problem and call customer service the wait is excessively long
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error
Either way, they are helpful and get to the root of the problem
3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it."

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