Saviom vs Userlane

Side-by-side comparison of features, reviews, pricing and more

Saviom

Category: Project Management Tool
Industries: Productivity, Marketing, Financial

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Userlane

Category: Project Management Tool
Industries: Marketing, Productivity, Business

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20M+ Downloads
5/5

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Saviom reviews

Saviom has a similar resource management workflow which we follow in Zafin. The functional item configuration and the flexibility of adding it to user panel is good.

- George K. Senior Manager Operations

Since we have just purchased time will tell on support and response to needs. We hope it goes very well and look forward to the diversity of the system for managing resources. We fill we may have just touched on the things this application could do for us in the long term.

- Joel M. Scheduler for division

probably the video conferencing training. Partially due to internet limitations, but conditions have to be perfect. As the audio cuts in and out due to instability and also when person A or B speaks, it is hard to have a proper interactive training setup.

- Craig B. director of Peformance Reporting and Resourcing

Userlane reviews

This software is useful as it lets us reach all of our customers with custom announcements and allows us to create guides that are useful for our users and help new users understand our platform.

- Daniel M. Support Team Lead

Userlane was easy to learn. The fact that the customer is able to integrate with the program and at the same time get information about the process thei're going through is great. Highlighting of a specific field is a feature we like.

- Anton A. Support

Scalability has also been a challenge for us, when you have lots of guides on Userlane it starts to get quite difficult to manage these, especially when you have multiple language versions.

- Anthea K. Product Manager

Pros & cons

Saviom

Pros
Learning new software is exciting and at the same time challenging
Saviom team is very helpful
Product support was readily available and helpful
Provides great visibility of areas that need focus in terms of resource shortages and/or project prioritisation
Still learning the reporting areas and utilization due to the newness of the system, am excited that the alerts could help identify shortfalls and over scheduling
The depth of filters is very comprehensive and detailed
Ability to filter from resources to project levels is great."

Cons
As the audio cuts in and out due to instability and also when person A or B speaks, it is hard to have a proper interactive training setup
So much so that we were getting complaints that Saviom was only accessible whilst connected to the network in the office
Any person who excesses the system is charged a licence fee
If you have over 50 employees this cost accumulates very quickly."

Userlane

Pros
Once you got the basics down you can dive in even further and we are looking forward to implementing the super pro functionalities that Userlane offers
It's fun working with the product AND their team
At least at the start, we had a really responsive and helpful Customer Success person
Their team has also done a good job reaching out to us for feedback
Big shout out to [SENSITIVE CONTENT] in particular who was so helpful."

Cons
But in that specific case, every position was basically bad
We had to schedule a call with support to solve the problem
We don't have a huge number of users, and it's difficult to filter out internal users, which makes interpreting the usage analytics rather difficult
The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue
In rare cases the editor stops working while you are in the middle of creating a guide, which can be frustrating."

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