Schedulista vs mHelpDesk

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Schedulista

Category: Task Management Tool

Industries: Marketing, Educaiton, Business

Pricing

Starting From:

$19.00 /month

mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

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Most popular feedback for Schedulista

I love Schedulista! As a small business, the price is right, the features awesome. I have referred many a student and colleague to Schedulista as it has streamlined my business and lets me focus on the therapy side of my practice. Brava, Schedulisa!

Kayla Garnet R.

About Schedulista

Schedulista is the easiest way to accept and schedule appointments online. Clients book directly from your website, Facebook page, or from a link in email / SMS. You get a beautiful booking page that you can customize to match your website or your personal brand. Features include calendar sync, embed scheduler right in your website, unlimited SMS, charge for no-shows, payments, classes, Mailchimp integration, and friendly support!

Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Schedulista reviews

We are a e-learning company based in London, UK and we deliver online language classes to clients based several in North America, Europe, Africa and Asia. Before Schedulista, the scheduling process for our classes was so painful, so time consuming. Schedulista is cost effective, easy to use. The integration with Zoom save us a lot of time and energy. All in all we are very satisfied.

- André F. Managing Director

Used to be great. Now appears to be abandoned business just collecting fees

- Jean K. Fitness trainer

It does have some limitations, like not being able to take credit card numbers. It's also not linked with EHR, so when I do switch over from paper to electronic files, I will have to use a different software.

- Kathryn N. Acupuncturist/Business Owner

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Pros & cons

Schedulista

Pros
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary
This allowed me to help my customers, as if they were actually in the boutique with me, and I could offer solutions to their gift needs
Overall my experience with Schedulista has been excellent, I highly recommend this product
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time."
Cons
That messes everything up, and when you go to change an appointment, it sometimes won't let you because it thinks you are making an illegal google change
I no longer need to spend time on scheduling
Clients book and pay for lessons
Had one bad moment when IOS13 caused the app to not function on the iPhone
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19."

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

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