Sendlane vs Emailicious
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Sir Richard BransonWhat I love the best about Sendlane is the UI (User Interface)... it is the first thing you see when opening the app and is very non-intimidating, which can be a turn-off when you are new to autoresponders and new to any particular platform. Words are large, navigation is easy, colors are lovely and unique. The helpdesk is very responsive and oh so patient for those of us who are still learning the system. While I am fairly NEW to autoresponders, this is NOT my first one but this is the one that I like best. It is simple, yet gives you many options for specificity if needed.
Melissa W.
Sendlane is a marketing automation and customer engagement solution designed to help eCommerce merchants use drag and drop builder to create and send emails across targeted audience. The platform enables marketers to gain insights into customers' behavioral data and create personalized messages via SMS to enhance customer engagement. Businesses can also track clicks, purchases, and visits across websites in real-time facilitating data-driven decision making.
One feature of Emailicious I love the most is the way we can use it to target customers by filtering using various demographic parameters which helps me to reach the customers with the most accurate and relevant information for a particular customer. This helps sell a lot!. This email marketing product is a lot better than other email marketing and campaign management tools available out there!
Vivek S.
If you want to delight your customers, you must understand what they want and need. You need to keep in touch and send personalized content that they will relate to. By giving you the tools to help you understand what your customers want and need, Emailicious helps strengthen their engagement to your brand. We are committed to help you send the right message that will generate results.
Advanced automation workflows allow you to send emails in response to a range of subscriber behaviours which is a plus. There are a few integrations, but they aren't as advanced as those offered by main competitors. I'm confident that this will improve with time.
- Rahul R. Chief Technology Officer
The automation feature is fantastic. It allows me to put things in auto-mode and focus on other important initiatives while Sendlane takes care of the rest.
- Nitish K. Executive Manager
Sendlane's customer service is EXCELLENT! They help with technical support, onboarding and answer any questions in a timely manner. The platform is very easy to use, user friendly and offers great insights
- Eszter D. Marketing Manager
We saved time, we've complied with the new canadian law C-28 against spaming and we gained a lot of new email leads.
- Evens S. Senior Digital Marketing Advisor
Sending multilingual personnalized email newsletter is easy and you can customize contents to certain customer segments in a breeze.
- Paul R. CEO
Not very flexible in terms of text formatting, like spacing for bullets, font sizes, different fonts, and hyperlinks aren't changed to blue colour/underlined in the message (but it shows up as such in the text input box).
- Quyn P. Director - Marketing & Communications
Pros |
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One of the best deliverability for an ESP I find |
I have referred Sendlane to many peers of the same industry and am very glad that all reviews were positive |
The deliverability is OUTSTANDING and the service from their team is the fastest we've experienced...EVER |
Most importantly they have a team of experts to help you with delivery, setting up campaigns, etc |
They know what they are doing and we love Sendlane |
Sendlane is the nice email automation tool I have ever used |
It has the nice email sequence features mainly for Shopify, and has the rich accessibility." |
Cons |
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Hard to say because every time we send a recommendation, their team gets that feature built out sooner or later |
The only suggest I did get was to pay more for the higher program |
My questions were never answered and I eventually stopped trying to use it |
I even tried looking on youtube for videos but again, everything was so out of date |
No where in the contract does it state that the articles and and any information that you are provided to navigate is out of date." |
Pros |
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They are also great to provide tips to make your email marketing campaigns more efficient |
Finally I love the segmentation tools that allow you to create conditional contents in newsletter |
We like how easy it is to use it and to understand it |
Customer support is very fast and helpful |
Just plan one great newsletter and all your client will see what they are really interested in |
It's a great and easy way to connect with customers." |
Cons |
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I am having a hard time to understand the new automation program |
Maybe I didn't took enough time to read everything |
I had a bit of trouble getting new templates going, but my representative explained very quickly over the phone what to do |
The only thing I can actually point out is some features that won't allow any customization and that just irritates me." |
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