Sendlane vs Iterable

Side-by-side comparison of features, reviews, pricing and more

Sendlane

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Growth

Up to 5,000 contacts

$83/ per month

Professional

You have 10,000 contacts

$229/ per month

Starter Pack

6 months of Service

$600

One time payment.

Iterable

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Demo

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Sendlane reviews

Advanced automation workflows allow you to send emails in response to a range of subscriber behaviours which is a plus. There are a few integrations, but they aren't as advanced as those offered by main competitors. I'm confident that this will improve with time.

- Rahul R. Chief Technology Officer

The automation feature is fantastic. It allows me to put things in auto-mode and focus on other important initiatives while Sendlane takes care of the rest.

- Nitish K. Executive Manager

Sendlane's customer service is EXCELLENT! They help with technical support, onboarding and answer any questions in a timely manner. The platform is very easy to use, user friendly and offers great insights

- Eszter D. Marketing Manager

Iterable reviews

Overall we've had a very positive experience with Iterable that has given me autonomy over email marketing and have had not to rely too much on developers to help me achieve my email marketing goals.

- Alan C. Content Marketing Manager

Overall it is a very good product with good support and with a good product road map it can be top of its class.

- Brent K. Sr. Manager Email Marketing

The platform is super user-friendly and so is their support team!

- Michelle W. Marketing Automation Specialist

Pros & cons

Sendlane

Pros
One of the best deliverability for an ESP I find
I have referred Sendlane to many peers of the same industry and am very glad that all reviews were positive
The deliverability is OUTSTANDING and the service from their team is the fastest we've experienced...EVER
Most importantly they have a team of experts to help you with delivery, setting up campaigns, etc
They know what they are doing and we love Sendlane
Sendlane is the nice email automation tool I have ever used
It has the nice email sequence features mainly for Shopify, and has the rich accessibility."

Cons
Hard to say because every time we send a recommendation, their team gets that feature built out sooner or later
The only suggest I did get was to pay more for the higher program
My questions were never answered and I eventually stopped trying to use it
I even tried looking on youtube for videos but again, everything was so out of date
No where in the contract does it state that the articles and and any information that you are provided to navigate is out of date."

Iterable

Pros
I like the great customer success team and always helping us
Finally, the upper management and when in need being available to get in discussion with any further needs we might have
For a company that's only 5 yrs old I'm impressed at what they've been able to accomplish
They still have a long ways to go, but so far so good
Super positive, I love the features Iterable provides
All in one package for Marketers
Great product for a great value
We use it for all our clients and it delivers far superior service than any of its competitors that we have tried."

Cons
Our engineers get a bit frustrated about some of the technical limitations
The thing that frustrates my team the most with Iterable is the lack of consistency between functionality
Automatic blame deflection of any issues we've raised, canned responses and total failure to meet promised value
Their API goes down occasionally
Usually not to a significant determinant, and they give us fair warning each time, but it can be annoying."

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4.6/5

20M+ downloads

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