SharpSpring vs ContactPigeon

Side-by-side comparison of features, reviews, pricing and more

SharpSpring

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

1000 contacts - $499 per month

10000 - $999 per month

20000 - $1449 per month

ContactPigeon

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Standard. $198/month. or $165/month billed at $1,980 once per year.

Pro. $385/month. or $320/month billed at $3,840 once per year.

Enterprise. $980/month. or $815/month billed at $9,780 once per year.

20M+ Downloads
5/5

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SharpSpring reviews

SharpSpring listens to its clients and provides an easy to use CRM. When I have a question, they have the answer! I enjoy my CRM experience with SharpSpring.

- Freddy M.

At first, I was hesitant to jump on board with SharpSpring as I have used the bulkier parent company software from Constant Contact and did not love... I thought this would be similar and I was already familiar with HubSpot's array of marketing automation applications; however, I was a little wrong! I still prefer HubSpot for larger, more profitable or sizable I guess I should say, companies. For my non-profit and social enterprise ventures, however, it is actually very much aligned to the effectiveness as the aforementioned competitor but for half the price. I like that I can get detailed analytics while setting up true smart content triggers for pre-existing materials in a way that makes sense and is strategic for my audience at the right time in the right way.

- Brittany L.

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

- Chris F.

ContactPigeon reviews

"The ultimate tool for engaging with your audience" What do you like best about ContactPigeon? What we love about ContactPigeon’s platform is the variety of channels that it offers us. We have the opportunity to engage with our audience in multiple ways, giving us the chance to strengthen our relationships with them on a daily basis. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We recently included ContactPigeon’s customer engagement platform in our strategy and have nothing negative to say about it. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon’s useful platform has provided us with suitable channels in the easiest way to operate. We use welcome emails, pop up, sign-up forms and push notifications to reach our audience. Consequently, having the ability to use multiple channels we have a wider audience, increasing it day by day. Additionally, the customer support team has helped greatly, making our collaboration easier.

- Alexander V.

"All-in-one marketing automation platform with exceptional live analytics for data-driven decisions" What do you like best about ContactPigeon? What we love about this platform is the variety of automation tools we can use. ContactPigeon’s detail-oriented platform offers live web analytics that let us compare day-to-day data and make real-time decisions. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We haven't come up with anything yet that doesn't work for us. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us build amazing automated campaigns making our lives easier. Some of the features that we use are abandoned cart automations, browse abandonment email, automated welcome emails, and price drop alert. In the near future, we’ll send automated product recommendation newsletter to drive more sales. The fact that we have all the necessary tools gathered in one platform leads us to quick yet data-driven decisions. Hence, we have optimal results and increased conversion rates.

- Nausicaa B.

"An ideal customer engagement platform with a lot of capabilities" What do you like best about ContactPigeon? Firstly, ContactPigeon’s platform has everything a marketer needs. The solution offers advanced customer insights with detailed dashboards, and a variety of easy-to-use features designed to reach our customers at the right time, with the right message. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? So far, I haven’t thought of something that isn’t working for me. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped our brand increase its subscriber list and create an audience of loyal customers. Using dynamic pop-ups, push notifications, 2-Way QR Codes, custom-made landing pages, and newsletters we were able to enrich our client base and maximize our conversions and retentions. Moreover, the platform’s reporting dashboards offer real-life analytics that track visitor behavior for informed decisions about our future campaigns.

- Andy R.

Pros & cons

SharpSpring

Pros
I'm extremely satisfied with the platform and excited about the enhancements they continue to implement
Personalization can drive amazing results
SharpSpring gives you a solid set of tools that all communicate with each other flawlessly and for an exceptional value
SharpSpring themselves are always looking to improve the software and often realse new features or updates which improve the overall experience
They are constantly evolving and I like that."

Cons
SharpSpring was already in my bad graces because it is hard to navigate and not user-friendly but the thing that made me really frustrated is that last week we got locked out of our account
The large amount of metrics can confuse some users
The restrictions on list imports is the only thing I dislike."

ContactPigeon

Pros
Especially the clickmap of the newsletter gives great feedback of what our receivers are interested in
People are fantastic and can help you with everything you need
Communicating news about services, to existing clientele, or to prospects ,that can be viewed at their own convenient is a great advantage."

Cons
The limited integration options with other platforms for reporting
I think that it is a little difficult how to use product grid tool."“The UI is too complex sometimes (hopefully their support is always there for us!)’

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