Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Signal is clearly one of the leading secure messaging apps available today. While some people dislike the requirement to register with a phone number, the design of the whole system is such that it is hard to see this as a major problem. I have no qualms about recommending Signal to anyone investigating encrypted messaging services for personal use.
Heinrich LongEvery day, millions of users use Signal for cost-free, immediate communication with anyone in the globe. Send and receive high-fidelity messages, take part in HD voice and video chats, and discover an ever-expanding range of additional services that make it easier for you to stay in touch. You can concentrate on sharing the moments that matter with the people who matter to you because Signal's cutting-edge privacy-preserving technology is always on. Say whatever you want since your conversations are protected by cutting-edge end-to-end encryption (enabled by the open source Signal ProtocolTM). Signal operates in such a way that privacy is not an optional mode. Every time there is a message or a call. • Move rapidly — Even on slow networks, messages are reliably and quickly delivered. Signal is designed to function in the most restricted setting possible. Signal is a totally independent 501c3 nonprofit, so feel free to use it. Users like you help to support development. Ads are not present. 0 trackers. I'm serious. • Be yourself - To safely contact your pals, you can use your current phone number and address book. • Speak up - Signal's improved audio and video quality will make your friends and family feel closer, whether they are across town or across the seas. • Whisper in the shadows - If you don't want to see the light, pick the dark theme. Sound familiar? Customize notifications for individual contact or turn off noise altogether. By selecting "None" as your notification ringtone, you can listen to quiet whenever you choose, much like Simon & Garfunkel did in their 1964 famous song about it. • Imagine this - You can draw on, crop, and flip your exported photographs using the built-in image editing tools. Even a text tool is available so you can supplement the 1,000 words your image currently contains.
We’re using Freshchat to solve our customers’ needs with precision, and in real-time. It has ensured our customers receive prompt personalized experiences and has also brought in operational efficiencies that make assisted buying extremely scalable.
Rajesh MagowFreshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.
It's one of the most recognizable secure messenger platform out there. Runs smoothly, without any real problems. It's probably doesn't have much in terms of problems due to it's simplicity. There is no video chat or voice chat so there's a lot to be desired if you want more. Telegram or Element, would be better for those seeking more then text communication.
- Generic Dude
Signal is a great high security messaging tool, everyone should use it. And it's gotten better over time. One small easy way for people to claw back some digital privacy. Capabilities have improved over time. NOTE: if you care about preserving your text history, be sure to read about how to back it up and also save that file to a device off your phone! {Looking at you Secret Service}
- Charlie Fellenbaum
Great app! Awesome to see privacy and security rolled into a single, non-profit messaging app, especially given messaging apps are mostly drop-in replacements for each other. One feature request: the ability to take photos in-app to add to messages (as most messaging apps allow for) rather than having to open up a camera app, take a photo separately, and then append the photo to a message in Signal. Also, the audio on phone calls is frequently quite bad and cuts out... Otherwise, great app!
- Riley DeHaan
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
- A Google user
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
- Sam Fard
It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.
- Nguyễn Cát
Pros |
---|
Designed from the ground up to be nothing but a secure messaging platform |
It’s not oddly hacked onto an existing platform |
Fully open source. |
Cons |
---|
Not widely used or known |
Requires your phone number for contact discovery |
Anyone intent on tracking your internet use can see you’re using Signal |
However, they won’t be able to read your messages. |
Pros |
---|
Access all customer messages in one place |
Provide instant customer support |
Offer proactive customer service |
Cons |
---|
They do not check for spelling mistakes |
They don't have a status for Pending Client Response |
It's difficult to juggle having two accounts |
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