Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Signal is clearly one of the leading secure messaging apps available today. While some people dislike the requirement to register with a phone number, the design of the whole system is such that it is hard to see this as a major problem. I have no qualms about recommending Signal to anyone investigating encrypted messaging services for personal use.
Heinrich LongEvery day, millions of users use Signal for cost-free, immediate communication with anyone in the globe. Send and receive high-fidelity messages, take part in HD voice and video chats, and discover an ever-expanding range of additional services that make it easier for you to stay in touch. You can concentrate on sharing the moments that matter with the people who matter to you because Signal's cutting-edge privacy-preserving technology is always on. Say whatever you want since your conversations are protected by cutting-edge end-to-end encryption (enabled by the open source Signal ProtocolTM). Signal operates in such a way that privacy is not an optional mode. Every time there is a message or a call. • Move rapidly — Even on slow networks, messages are reliably and quickly delivered. Signal is designed to function in the most restricted setting possible. Signal is a totally independent 501c3 nonprofit, so feel free to use it. Users like you help to support development. Ads are not present. 0 trackers. I'm serious. • Be yourself - To safely contact your pals, you can use your current phone number and address book. • Speak up - Signal's improved audio and video quality will make your friends and family feel closer, whether they are across town or across the seas. • Whisper in the shadows - If you don't want to see the light, pick the dark theme. Sound familiar? Customize notifications for individual contact or turn off noise altogether. By selecting "None" as your notification ringtone, you can listen to quiet whenever you choose, much like Simon & Garfunkel did in their 1964 famous song about it. • Imagine this - You can draw on, crop, and flip your exported photographs using the built-in image editing tools. Even a text tool is available so you can supplement the 1,000 words your image currently contains.
Zendesk’s feature set is very strong and makes it an interesting option for small and medium sized businesses. The only thing that didn’t work so well for our workflow are Zendesk Chat’s idle settings. The general idea is that the chat client goes offline when you are away from your computer, which makes a lot of sense. However, a browser app is not able to track your activities outside of the browser window. Therefore it also goes idle while you are working in other browser windows or programs. There should be a warning sound or signal like other tools provide. Switching off the idle mode is the only real solution to this issue.
Robert BrandlThe live chat software that everyone from large corporations to small businesses all over the world loves and trusts is called Zendesk Chat. The mobile app incorporates a significant number of the useful features that are accessible via the web dashboard. Advantages of using the app include being able to manage, monitor, and respond to interactions with visitors regardless of where you are. • Encourage better agent collaboration on the go with agent-to-agent chats • Improve agent response time and accuracy • View who is online on your website in real time and engage with new leads on your website • Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support • Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor • See who is online on your website in real time and provide better live customer When you engage in conversation with a customer, they are three times more likely to make a buy. Join the over 200,000 websites that are already utilizing Zendesk Chat as a means of providing improved customer assistance via the live chat application.
It's one of the most recognizable secure messenger platform out there. Runs smoothly, without any real problems. It's probably doesn't have much in terms of problems due to it's simplicity. There is no video chat or voice chat so there's a lot to be desired if you want more. Telegram or Element, would be better for those seeking more then text communication.
- Generic Dude
Signal is a great high security messaging tool, everyone should use it. And it's gotten better over time. One small easy way for people to claw back some digital privacy. Capabilities have improved over time. NOTE: if you care about preserving your text history, be sure to read about how to back it up and also save that file to a device off your phone! {Looking at you Secret Service}
- Charlie Fellenbaum
Great app! Awesome to see privacy and security rolled into a single, non-profit messaging app, especially given messaging apps are mostly drop-in replacements for each other. One feature request: the ability to take photos in-app to add to messages (as most messaging apps allow for) rather than having to open up a camera app, take a photo separately, and then append the photo to a message in Signal. Also, the audio on phone calls is frequently quite bad and cuts out... Otherwise, great app!
- Riley DeHaan
Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have
- Jagz
Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.
- Ryan Heath
App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats
- Ahmed Nazeeh
Pros |
---|
Designed from the ground up to be nothing but a secure messaging platform |
It’s not oddly hacked onto an existing platform |
Fully open source. |
Cons |
---|
Not widely used or known |
Requires your phone number for contact discovery |
Anyone intent on tracking your internet use can see you’re using Signal |
However, they won’t be able to read your messages. |
Pros |
---|
Enable costumers to contact us faster |
Enable us to solve costumers issues faster |
.Enable the costumer satisfaction to increase. |
Cons |
---|
Linking with a telephone, so the agent is only working on 1 channel at a time |
More simplified way to create and use templates |
Link users who may have provided us a new/different email from what we have on file for them |
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