SimplyCast vs Symplify

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SimplyCast

Category: Communication Tool

Industries: Productivity, Marketing

Pricing

(902) 835-8974

Symplify

Category: Communication Tool

Industries: Marketing, Communicaiton

Pricing

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Most popular feedback for SimplyCast

The best feature of SimplyCast is the dedicated support. It's fairly intuitive and easy to use. However, with most email marketing systems, if you get stuck you have to use online help. I actually have someone dedicated to helping me. And he is the best! Quick, efficient and very friendly.

Prudence H.

About SimplyCast

SimplyCast is a leading provider of interactive and multi-channel communication software for organizations worldwide. The company's 360 Customer Flow Communication Platform is a feature-rich solution combining marketing automation, inbound marketing and interactive communication. With customers in over 175 countries, SimplyCast provides organizations the ability to effectively reach customers on their preferred mode of communication.

Most popular feedback for Symplify

Email marketing is to me the best marketing tool to reach our audience but we need to have the right tool to succeed in our operations. I believe Symplify is the right tool for that. We can do virtually anything with this software in terms of segmentation and personalization. My business is not big enough to take advantage of all the functionalities that it offers, but I wish I had access to it in my previous job in a big media where we send tons of email.

Michel R.

About Symplify

Symplify is an enterprise messaging personalization, email marketing and marketing automation platform, renowned + appreciated by over 600 global customers in ecommerce, entertainment and gaming, for its elegance and ease of use. Symplify was designed user first so we could solve the issues that often plague messaging platforms; they can be complicated and challenging to use and implement. Our visionary product lead, who wrote the first piece of Symplify code, still manages the product today.

SimplyCast reviews

I had a few difficulties at the beginning but called them and had very helpful and friendly staff help me through it. They have since updated the software and it is even more user friendly so I don't think I would have ever encountered those problems in the first place. 100% recommend it! Fast, and efficient! Sent voice calls, automated tweets and sent SMS alerts to over 25,000

- Jenna .

Their new version is a great improvement - much easier to use. The template builder in email is pretty foolproof much better looking all round. Haven't had a chance to look into their 360 tool yet, but it looks pretty cool and haven't seen anything like it at any of the other automation companies.

- TomD .

The service is horrible. Open rates are terrible and customer service is never around. AVOID!

- Joe .

Symplify reviews

I've solving mainly some optimization to have a better newsletter.

- Ralia G. Relationship Marketer

Simplify is in my option one of the best MarTech Company that delivers a complete Communication Suite. The company

- Christen A. Founder & CEO

There is only one thing that comes to mind and that is it doesn’t support videos in newsletters.

- Sheida H. Head of Consumer Marketing

Pros & cons

SimplyCast

Pros
The best feature of SimplyCast is the dedicated support
Great new platform that needs more recognition
SimplyCast provides great training on their products and the account managers who have supported our team have been helpful
Great Marketing Automation or Small Businesses."
Cons
Upgrades tend to drop some fairly basic user features
We used Simplycast for around 4 years and it was torture from start to finish
We have also experienced a couple hiccups sending 360 Campaigns although our account manager has been available to work out the issues and solve problems with us each time
The service is horrible
Open rates are terrible and customer service is never around."

Symplify

Pros
Our open rate has increased by 10% compared with our old marketing automation tool
It's also much easier to create newsletters and segment them with good audiences
Easy to work from a pattern and add blocks (text, images...)
Sending is easy : tests and A/B are interesting
Symplify are a great team, we have been worked well together
I like their human approach a lot
The support, if you have a question we know that there is our project manager who he will support and help you for the success of the project."
Cons
We can't create multiple columns with link without asking developers creation
We also can't put video in the newsletters and image effects (mouse over etc)
So you feel that the software misses some functionality and has limits for the user."

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