SmartrMail vs Zoho Cliq

Side-by-side comparison of features, reviews, pricing and more

SmartrMail

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Standard

$19.00 /month

Unlimited

From $99/month

Zoho Cliq

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Free

Unlimited - $1 per user per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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SmartrMail reviews

I use this software for e-commerce marketing emails. I use it to follow up after sales and for sales and marketing to bring customers back.

- Shawn B. Small Business Owner

The product is excellent, and full of hidden gems as you get to know it more. The customer service is top shelf.

- Rusty R. Director

A pretty handy tool really. Was using mailchimp but got annoyed with their lack of support and found automations complicated. The auto product emails and suggestions are quite relevant and takes care of half the work.

- Sheeraz H. VP Sales

Zoho Cliq reviews

"Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not."

- Xavier Tan Co-Founder, Heroes of Digital

"When we call our international team through Cliq, the audio calls and the video feature are just as good and often even better than the apps outside of Zoho. When the pandemic hit Australia, the Sydney-based team went remote. We initiated daily scrum sessions with our Australian team so we could keep tabs on what everyone was doing, and if we needed to help each other. Zoho Cliq was a good tool in regards to keeping communication channels open. We found our team was very productive even when working from home."

- Amy Gray Corporate and Governance Manager, Alpha Vet Tech

"We're constantly communicating back and forth via Cliq, and Cliq being integrated into Projects—that's brilliant. And of course, Desk is integrated with Projects, and everything's just singing."

- Stuart George Founder and Creative Director, CKP Creative

Pros & cons

SmartrMail

Pros
I am excited to see how Smartrmail adds value to our customer experience and in turn equates to increased sales
Help is always available to create wonderful and simple newsletters
It's smart segments functionality is amazing, and the fact that we can set up automations based around detailed parameters is extremely exciting for our business as we move into the future
The ease of syncing data such as products and other information for e-commerce is fantastic."

Cons
A pretty handy tool really
Was using mailchimp but got annoyed with their lack of support and found automations complicated
I have not encountered any things I don't like yet
I had repeated trouble properly segmenting my email list
Nothing major just took a little bit of getting used to the autosave as I was used to saving everything I did manually in mailchimp
Not a software problem, just a person problem
-P."

Zoho Cliq

Pros
Individual chats
Group chats
Automation.

Cons
Automatic statuses are not as good as some of Cliq's contemporaries
Emojis are strange
Some of the UI is not as intuitive as it could be.

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