Spike vs RingCentral

Side-by-side comparison of features, reviews, pricing and more

Spike

Category: Communication Tools
Industries: Education, Communication, Business, Marketing

Pricing

Pro

$5/MO

Business

$10/MO

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

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Sir Richard Branson

Spike reviews

Spike makes inbox zero nearly effortless, with easy mass archive and trash and built-in unsubscribe and blocking. Organizing by conversation participants and presenting the thread like a chat conversation fixes the problem I've had with virtually every other email client where you can't tell which direction the conversation is going or where the newest message is. It just makes sense.

- Michael V.

Everything works: unified inbox, signature customization, hot keys, thread view for emails, and Google contacts integration. Making email for my business impossibly simple and fast.

- Chad M. Insurance Producer

My favorite part is that I don't spend half my day cleaning up my inbox and Imreally love the display contact feature that not only lets you see name and photo of sender but all previous emails in the side panel too! I've been trying out others but Spike leave the rest behind

- Steve P. Ceo

RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Pros & cons

Spike

Pros
I really like the clear and clean interface, I love simple and non-confusing things
It has everything it takes to get into the toolbox of marketing.The way Spike sorts emails is genius
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.the ability to have it setup on multiple devices so you have access to the information when you need it
Being able to "PIN" items for quicker access
also the ability of finding any attachment based on a specific contact.

Cons
Some of the more advanced features still need some work
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar
Smart email folders might also be useful for Spike.

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

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