Streak vs Kissmetrics

"You need Streak for sales CRM if you're using google suite!!" What do you like best about Streak? Seamless interface right inside your gmail with the CRM tools. When a customer emails you, you automatically see everything about that account from your email. Your teammates can see all interactions as well. It's totally customizable and very easy to create your own tools specific to what you want to know and track about customers and the sales process / cycle. Review collected by and hosted on G2.com. What do you dislike about Streak? I love the desktop features and need to spend more time in the iOS for iPhone because I haven't used it much and there must be some synch tools I'm missing out on. Review collected by and hosted on G2.com. What problems is Streak solving and how is that benefiting you? We stopped printing documents when we started using streak, and everyone was comfortable changing the SOPs because of the transparency and easy interface in streak. We use streak across departments, so it's benefiting cross departmental communication. It greatly helps us incorporate remote working into our daily operations, for any team member to be wherever they need to be and still tap into all of our sales and orders/customer platforms.

- Mary A. National Sales Manager

everything you need & nothing you don't" What do you like best about Streak? Having a CRM implemented into my main communication funnel has been crucial in how smooth & organize I am with my contacts. I have yet to have a project go untouched or a client to be followed up with. I love how intuitive it is with the interface. Review collected by and hosted on G2.com. What do you dislike about Streak? It has been tough to link it with my external systems. I know APIs are a two way street but it can be clunky to link this together with a project management tool right out of the box. Review collected by and hosted on G2.com. What problems is Streak solving and how is that benefiting you? Streak is keeping me organized primarily with my client & project communication. My inbox of deals, projects, and support tickets is always organized as soon as I open Gmail. It's super easy to navigate to find the information quickly & efficiently.

- Richard C.

"Best CRM for Gmail users" What do you like best about Streak? What I like the most about Streak is that it is easy to use as a powerful worksheet over Gmail - and when you go deeper it´s a powerful CRM like no other, and a lot more! Review collected by and hosted on G2.com. What do you dislike about Streak? The to-do list could be a wider window, and the support could be a little bit faster. To be very honest, I don't see any downside to using streak, even in the beginning it is very easy to work with. Review collected by and hosted on G2.com. What problems is Streak solving and how is that benefiting you? As I am a hard user of Gmail, it makes sense to use a CRM that works over the platform, the idea of the pipeline works very well and it can be customized as easy as a worksheet

- Carlos M.

"The most effective way to research your company's marketing" What do you like best about Kissmetrics? I like being able to monitor my company's marketing by conducting a geographic study of consumer behavior concerning services, including which services are the most viewed, which are the best sellers, and what people's criteria are for these things. Kissmetrics is significantly better than competitors in terms of quality, and I like that I can quickly analyze the data and use it to identify important information in statistical distribution frequencies. Kissmetrics has an amazing user interface that makes everything simple to visualize. Review collected by and hosted on G2.com. What do you dislike about Kissmetrics? One thing I don't like is that they charge extra for simple services, lack qualified support staff to handle all customer inquiries, and sometimes take a long time to respond to requests for information. Review collected by and hosted on G2.com. What problems is Kissmetrics solving and how is that benefiting you? The main objective of Kissmetrics in the company is to promote the examination of data in volume before making any decision. It has involved statistical data with qualified management levels. The result of all its development is seen in intelligence as it modifies management procedures. I use it to research my company's monthly and annual Internet revenue, best-selling services and customer reviews to improve the quality of my offerings. Since I started using this platform, my sales have increased dramatically.

- Keyla A.

"Indispensable for Larger Organizations" What do you like best about Kissmetrics? If you're selling three or four items a month, Kissmetrics may not be for you. However, if you are the owner of a midsized business (wth a solid IT department!) this is an excellent solution that should cover most of your needs. All of that aside, I like Kissmetric's personal touch. You're seeing people doing things, not just numbers (as opposed to Google analytics). Review collected by and hosted on G2.com. What do you dislike about Kissmetrics? Kissmetrics is not a walk in the park to set up. If you are not tech-savvy or have a dedicated staff member with IT skills, please reconsider your decision. It's a not tool, but I'm not sure I would hire a new employee just to install and maintain it. My colleagues have told me it has some limitations when it comes to aggregated data. It served our purpose, in any case. Review collected by and hosted on G2.com. Recommendations to others considering Kissmetrics: Carve out a decent chunk of time to configure Kissmetrics. Review collected by and hosted on G2.com. What problems is Kissmetrics solving and how is that benefiting you? I was consulting for a supplement store. Our primary objective was to identify bottlenecks to our conversion rates (because many customers, if they encounter a technical issue, will not bother to contact the webmaster). We were able to figure out which types of customers were the most likely to complete their purchase and which were not (as well as why).

- Adam A.

The UX are significant within the platform, one thing I love about Kissmetrics is that it is not only designed to report on the numbers but pretty much everything. It is easy to set up dashboards and understand the customer journey and user behaviour.

- Ahmed J.