Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Essential - $71 per month
Essential Plus - $179 per month
Professional - $224 per month
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TapMango gives us the confidence to the market and sell products and lets customers pick, order, and contribute to improving their experience by leaving evaluations. In addition to the many advantages this platform has offered, it provides exceptional customer service. We have boosted sales and supported the company's steady and profitable growth due to TapMango. It is a platform that powers large-scale e-commerce, and its user-friendly design makes navigating easy and pleasurable for users.
Jessie ATapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs. TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system. TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
We use Maropost to send out e-mail blasts for marketing campaigns to our entire list of subscribers or to segmented lists of subscribers. It's a cheap, effective way to reach people, and Maropost has helped us increase our open rate.
Nicholas KouvatsosMaropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services. Maropost's digital marketing platforms help users turn prospects into clients by ensuring delivery of targeted messaging to the right contact at the right time. Through integrated marketing and sales automation, Maropost provides tools, strategic guidance and support to create more personalized customer experiences through a 360-degree business view from marketing automation to CRM, commerce, and customer support.
TapMango has helped us improve our loyalty and rewards program hands down! The features allow us to market our business in a variety of new ways that weren’t available through our prior provider. Our rep Faiyaz is always responsive and eager to help. When the Covid pandemic first hit Faiyaz reached out to us and set up our mobile and online ordering with in our phone call. Accepting online orders with curbside pickup was crucial during this time. I am happy to be a TapMango customer and I’m looking forward to what new features they will be adding.
- Jamie Bowman
We have had a great experience! Just in the short time we have been a customer (4 months)- they have already rolled out new features to really help us keep our repeat customers engaged and coming in. Amandeep is our rep, and he is extremely responsive and helpful. He makes us feel like he cares about our business being successful. Also, I have utilized the online chat feature several times, and that is a great way to connect with any questions. I felt like it was a little intimidating at first, as the platform has a ton of features, but jump in, you won’t regret it!
- Shannon Weston
I have an ice cream shop and I was waiting my first 3 months to write this review and I strongly recommend this reward pos system, last year I used the competitive reward POS and cannot complaint about it. At first I was kind of no way I would not change, but after the demonstration this reward program is totally integrated and automatic with my Clover merchant system. Many many features than the competitor and better price. The support from Eric Ngo makes everything that I imagined/expected happened and he is always ready to explain and set up everything that I need no matter how many times and question I have.( Believe me, ALOT of questions). My revenue are growing as my customers are returning this is what a rewards program supposed to do and this one is the best!
- Hugo Cerqeira
"As good as advertised" What do you like best about Maropost Marketing Cloud? I was previously using Pardot and was frustrated with how rigid and clunky the software was, and was not easy to use with the changing of marketing needs. I switched to Maropost and have been able to increase my growth marketing efforts by 25% alone, and that doesn't include the increase in open rates and conversions. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? So far so good! Nothing to complain about. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Having the ability to drag and drop, custom dashboard building, and the dedicated deliverability team has all helped with me make my email marketing efforts more streamlined and efficient, saving me a lot of time in the day.
- Kyle S.
"The Ferrari of Marketing" What do you like best about Maropost Marketing Cloud? The sheer depth of the Maropost marketing cloud is next level. Hence the title of the Ferrari of marketing. The customer journeys and experiences that can be built are simply amazing. I've been involved with. lot of high end email marketing systems before and nothing I've ever seen has the advanced functionality of this system. And backed by a team of awesome people who really care about customer success. Well worth taking the time to explore. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Nothing so far. System works very well unlike this review page which is so full of friction its awful Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Creating scalable customer journeys and interactions.
- Iain J.
"10/10 from setup to business" What do you like best about Maropost Marketing Cloud? We changed to maropost from a competive marketing automation platform and it isn't comparable, from setup the support team was amazing and in a few days we were up and running and the opening rates and returns have turned up by hundreds of percent. The UX is top of the line and enjoys every minute of working with it. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Is hard to find something that is a downside in the system for our usage. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? As a newly started business we growing our customer base by 20-40% per month, by using maropost we make sure every customer gets a great presentation of our business and we can target every single customer in the right way and the retargeting rate is amazing
- Rickard E.
Pros |
---|
Through the use of TapMango in our business |
we have been able to expand our brand reach |
We have experienced improvements in customer retention and sales generation |
It generates ease of use for us as a business when it comes to selling |
Cons |
---|
Expensive |
The user interface could be a bit more user friendly |
At times, it can be little fussy for the client device and they can accidentally send points to the wrong client. |
Pros |
---|
Support was a big issue for us |
Our last provider was lacking in this area |
My favorite part of Maropost is the on-line chat |
I thought it was just a novelty at first - but we use it all the time |
Part of that reason is that we are still new - we asked for our work to be checked when we set up something new |
Never hurts to have more eyes!Again Support |
Our implementation team has been available to us from day one and are still available for our stupid user questions! It's nice to have that back up.Ease of use |
We had every member of our team review the possible ESPs |
Maropost would not have been chosen if the system had been difficult to navigate |
We love how simple it is. |
Cons |
---|
Reporting is awful, the metrics shown in the dashboard are not helpful, and to glean any useful information users need to export the reports manually |
There is no attrition reporting at all.Segmentation takes a really long time |
If you want to construct multiple audiences, good luck |
It takes forever.UI is not intuitive |
Many buttons are placed too closely or in the wrong places. |
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