TapMango vs Maropost

Side-by-side comparison of features, reviews, pricing and more

TapMango

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Maropost

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Essential - $71 per month

Essential Plus - $179 per month

Professional - $224 per month

20M+ Downloads
5/5

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TapMango reviews

TapMango has helped us improve our loyalty and rewards program hands down! The features allow us to market our business in a variety of new ways that weren’t available through our prior provider. Our rep Faiyaz is always responsive and eager to help. When the Covid pandemic first hit Faiyaz reached out to us and set up our mobile and online ordering with in our phone call. Accepting online orders with curbside pickup was crucial during this time. I am happy to be a TapMango customer and I’m looking forward to what new features they will be adding.

- Jamie Bowman

We have had a great experience! Just in the short time we have been a customer (4 months)- they have already rolled out new features to really help us keep our repeat customers engaged and coming in. Amandeep is our rep, and he is extremely responsive and helpful. He makes us feel like he cares about our business being successful. Also, I have utilized the online chat feature several times, and that is a great way to connect with any questions. I felt like it was a little intimidating at first, as the platform has a ton of features, but jump in, you won’t regret it!

- Shannon Weston

I have an ice cream shop and I was waiting my first 3 months to write this review and I strongly recommend this reward pos system, last year I used the competitive reward POS and cannot complaint about it. At first I was kind of no way I would not change, but after the demonstration this reward program is totally integrated and automatic with my Clover merchant system. Many many features than the competitor and better price. The support from Eric Ngo makes everything that I imagined/expected happened and he is always ready to explain and set up everything that I need no matter how many times and question I have.( Believe me, ALOT of questions). My revenue are growing as my customers are returning this is what a rewards program supposed to do and this one is the best!

- Hugo Cerqeira

Maropost reviews

"As good as advertised" What do you like best about Maropost Marketing Cloud? I was previously using Pardot and was frustrated with how rigid and clunky the software was, and was not easy to use with the changing of marketing needs. I switched to Maropost and have been able to increase my growth marketing efforts by 25% alone, and that doesn't include the increase in open rates and conversions. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? So far so good! Nothing to complain about. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Having the ability to drag and drop, custom dashboard building, and the dedicated deliverability team has all helped with me make my email marketing efforts more streamlined and efficient, saving me a lot of time in the day.

- Kyle S.

"The Ferrari of Marketing" What do you like best about Maropost Marketing Cloud? The sheer depth of the Maropost marketing cloud is next level. Hence the title of the Ferrari of marketing. The customer journeys and experiences that can be built are simply amazing. I've been involved with. lot of high end email marketing systems before and nothing I've ever seen has the advanced functionality of this system. And backed by a team of awesome people who really care about customer success. Well worth taking the time to explore. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Nothing so far. System works very well unlike this review page which is so full of friction its awful Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Creating scalable customer journeys and interactions.

- Iain J.

"10/10 from setup to business" What do you like best about Maropost Marketing Cloud? We changed to maropost from a competive marketing automation platform and it isn't comparable, from setup the support team was amazing and in a few days we were up and running and the opening rates and returns have turned up by hundreds of percent. The UX is top of the line and enjoys every minute of working with it. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Is hard to find something that is a downside in the system for our usage. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? As a newly started business we growing our customer base by 20-40% per month, by using maropost we make sure every customer gets a great presentation of our business and we can target every single customer in the right way and the retargeting rate is amazing

- Rickard E.

Pros & cons

TapMango

Pros
Through the use of TapMango in our business
we have been able to expand our brand reach
We have experienced improvements in customer retention and sales generation
It generates ease of use for us as a business when it comes to selling

Cons
Expensive
The user interface could be a bit more user friendly
At times, it can be little fussy for the client device and they can accidentally send points to the wrong client.

Maropost

Pros
Support was a big issue for us
Our last provider was lacking in this area
My favorite part of Maropost is the on-line chat
I thought it was just a novelty at first - but we use it all the time
Part of that reason is that we are still new - we asked for our work to be checked when we set up something new
Never hurts to have more eyes!Again Support
Our implementation team has been available to us from day one and are still available for our stupid user questions! It's nice to have that back up.Ease of use
We had every member of our team review the possible ESPs
Maropost would not have been chosen if the system had been difficult to navigate
We love how simple it is.

Cons
Reporting is awful, the metrics shown in the dashboard are not helpful, and to glean any useful information users need to export the reports manually
There is no attrition reporting at all.Segmentation takes a really long time
If you want to construct multiple audiences, good luck
It takes forever.UI is not intuitive
Many buttons are placed too closely or in the wrong places.

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