TapMango vs Sales Creatio

TapMango has helped us improve our loyalty and rewards program hands down! The features allow us to market our business in a variety of new ways that weren’t available through our prior provider. Our rep Faiyaz is always responsive and eager to help. When the Covid pandemic first hit Faiyaz reached out to us and set up our mobile and online ordering with in our phone call. Accepting online orders with curbside pickup was crucial during this time. I am happy to be a TapMango customer and I’m looking forward to what new features they will be adding.

- Jamie Bowman

We have had a great experience! Just in the short time we have been a customer (4 months)- they have already rolled out new features to really help us keep our repeat customers engaged and coming in. Amandeep is our rep, and he is extremely responsive and helpful. He makes us feel like he cares about our business being successful. Also, I have utilized the online chat feature several times, and that is a great way to connect with any questions. I felt like it was a little intimidating at first, as the platform has a ton of features, but jump in, you won’t regret it!

- Shannon Weston

I have an ice cream shop and I was waiting my first 3 months to write this review and I strongly recommend this reward pos system, last year I used the competitive reward POS and cannot complaint about it. At first I was kind of no way I would not change, but after the demonstration this reward program is totally integrated and automatic with my Clover merchant system. Many many features than the competitor and better price. The support from Eric Ngo makes everything that I imagined/expected happened and he is always ready to explain and set up everything that I need no matter how many times and question I have.( Believe me, ALOT of questions). My revenue are growing as my customers are returning this is what a rewards program supposed to do and this one is the best!

- Hugo Cerqeira

"Complete solution for CRM and process automation" What do you like best about Creatio? For us the main advantages of Creatio are that the system is flexible and easily customizable. We were looking for replacements for several legacy systems running in parallel (maintaining customer details, invoicing and for CRM and sales matters). We were able to easily adapt Creatio to our requirements and received competent support from the manufacturer and the project partner involved, for example on the subject of interfaces and integrations. Creatio proved to be a powerful system that not only serves as CRM software, but also enables us to structure, control and evaluate processes. Review collected by and hosted on G2.com. What do you dislike about Creatio? There was no Sharepoint integration out of the box. Outlook integration is there, but could be improved. A translation of the user interface into German is available, but incomplete, so that additional work had to be done here. Review collected by and hosted on G2.com. Recommendations to others considering Creatio: Avoid thinking of Creatio as just CRM software. The software has considerably more potential, which should be considered when planning a project. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were able to avoid the effort of operating multiple parallel systems (multiple maintenance of data, synchronization of the data, maintenance of the softwares). At the same time, we achieve a better overview and understanding of customer needs.

- Martin B.

"Increased Sales effectiveness" What do you like best about Creatio? Creatio is a highly scalable and customizable solution. We constantly incorporate new ideas turning them into efficient workflows. Review collected by and hosted on G2.com. What do you dislike about Creatio? Creatio Platform fully meets our business needs Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were looking to better organize our sales team operations, and Creatio has proved to be a great solution to address this issue. With Creatio, we have our customer data consolidated in one place and can access it quickly from any device. Our reps easily schedule visits and manage tasks. The system helps us track team performance and turn data into actionable insights boosting results.

- Stephen F.

"No-code platform for high-quality customer service" What do you like best about Creatio? The system provides you with the tools to create workflows that mirror your business processes. You can configure out-of-the-box solutions and adjust workflows as company requirements change. The Creatio Academy contains articles that educate you on the product, explaining all the steps to navigate the system quickly. Review collected by and hosted on G2.com. What do you dislike about Creatio? What comes to mind for improvement would be more flexible setup of dynamic dashboards that would allow us to change time intervals we need data for. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We use Creatio for internal and external customer service. The platform allowed building custom workflows to automatically assign agents to a case based on the service type. Creatio is integrated with our ticketing system to manage ticket purchases and returns. Thanks to the integration with hot spots, we have an additional opportunity to collect customer info. Beesender Chatbot helps to interact with our customers and transfer their requests. Dashboards and analytics allow to be hands-on with service efficiency.

- Oleksiy G.