Taskworld vs Zola Suite
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Taskworld proved itself to be a game-changer! We had to project manage the pandemic crisis at a global and regional level in record time, setting up collaboration between hundreds of colleagues and departments all across the globe.
Fred Mouawad developed the cloud-based collaboration tool called Taskworld. The SaaS (software as a service) is made to make it easier to manage projects and tasks, collaborate, delegate, communicate, maintain knowledge, track progress, and give performance metrics for fact-based team evaluations. Tasks can be given and received, followers can be added, comments can be made, data can be shared and stored indefinitely, and projects can be organized.
We found that Zola Suite had all the features we wanted, was straightforward to use, and was less expensive than Clio.
With best-in-class matter management tools and robust billing, accounting and reporting in a single cloud-based solution, Zola Suite seamlessly connects your front and back offices, and delivers a single source of truth. Best-in-class case management tools include built-in email, document management & automation, task management, CRM, secure client portal, calendar & more. The solution also includes sophisticated billing tools and complete business and trust accounting.
What do you like best about Taskworld? I can manage many projects and track tasks and collaborate with my team on every aspect. Great for multi offices
- Clarissia S. Corporate Payroll Specialist
What do you like best about Taskworld? Easy to use, friendly UX/UI. It's helping us manage our projects in the most simple way
- John Paulo S. Marketing Content Creator
What do you like best about Taskworld? An advanced undertaking and venture the board framework empowers associations to execute works quicker. Taskworld is clear, exquisite, and visual method of the following work, sharing thoughts, and estimating execution, prompts incredible efficiency. Besides, it's a web application that has a focal area for made sure about data. Clients can make ventures from an assortment of related undertakings, and task bunches structure a union of related activities. Different highlights incorporate an offers cooperation workspace, agendas to hinder huge errands, labels, marks, document connections, picture sneak peeks, and then some.
- Norelle L. Program and Project Manager
Zola has several great features, but without hesitation, the Document Automation feature is absolutely my favorite feature! Whether we are drafting one document or an entire 50-page form packet, this feature saves us a significant amount of time! A close second is the CRM feature - it is wonderful to be able to track referrals, assess percentage of retention, etc. I also like that calendars can be shared among users, emails can be linked to matters, billing is easy to review within the program, and customization of the matter-specific fields, depending on the practice area.
- Barbara G. Attorney
The fact that it is cloud based means not having issues with our server. It has been very robust so far and exceedingly use to use. Still learning some of its functionality but thus far it has been pleasantly easy and worthy of recommendation.
- Kevin L. Attorney
I like that it has calendar, contacts, matters, documents, tasks, time/expense billing, email, CRM, & an 'at a glance' dashboard - many things we need, all in one program. The document assembly is quite simple/user-friendly, & the fields can be adjusted to suit your business's needs. There are various search options to help you locate files or documents or track things. It has some features that help remind you to bill for work done, & help track the amount of time you spent on that task. There are many short YouTube videos that explain how to use various features or accomplish various tasks. I like that emails have an option to save to the file.
- Nelle S. Paralegal
|Taskworld is really good for managing projects with many moving parts
|The column-task setup lets you organize things visually very well, and the drag-and-drop functionality is great
|Chat is set up well and offers all the functions you might want
|Direct messaging, team messages, locked/private channels, custom channels, etc
|Each task can live in multiple locations and be assigned to multiple people all at the same time
|Great for teams with many moving parts.
|Taskworld crashed ALL THE TIME
|It was so frustrating
|You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down
|We lost at least 3 individual business days due to Taskworld acting up
|We often requested features and bug fixes that took forever to be resolved
|Taskworld staff was responsive, but issues took too long to resolve
|As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation
|Small glitches were frequent and obnoxious
|We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended
|There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all
|It was a nightmare of death by a thousand cuts.
|Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend
|I also love the support Zola provides with real humans who are knowledgable about the product
|Their follow up is outstanding
|Zola Suite allows me to manage both the clients side and the business side of my practice with ease
|This is great product for solo and small firms."
|Since the company is unable to correct the problem, I must move on to the different product
|In short, the software has damaged my practice because it cannot be trusted and because it is not the product we were sold
|Zola does integrate with Law Pay which has that feature, but the process gets clunky
|There is very little that we dislike about Zola Suite
|Anything that we have concerns about, they try to address and show us a proper way to manage."
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