tawk.to vs 8×8 Meet
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Sir Richard BransonMost popular feedback for tawk.to
Very easy to register as a client of the tool, a simple integration process for mobile APP and maintenance tasks that allow detailed customization based on our needs and business rules.
Pascual G
About tawk.to
tawk.to is a free live chat program that allows you to monitor and talk with visitors on your website or from a free page that you may customize. You can access either of these features from the app's website. You are free to have an infinite number of agents and to add those agents to an unlimited number of sites, allowing those agents unrestricted access to all of your visitors. Your conversation history will remain stored indefinitely unless and until you erase it. You have the ability to alter the appearance of widgets, including their location, color, and icons, as well as the content of widget headers, messages, and forms. You can also: - add welcoming messages, chat rescuers if agents are busy, or other simple or advanced triggers; - use shortcuts (canned responses) for quick answers on common questions; - setup Pre-chat form to ask required contact details of the visitor; - use shortcuts (canned responses) for quick answers on common questions; - use shortcuts (canned responses) for quick answers on common questions. The Tawk.to Android app allows you to perform the following tasks: - register in Tawk.to, add websites, and generate widget code for them; - receive push-notifications about new visitors on your website, new chat requests, and new messages from visitors or your agent colleagues; - monitor visitors' movement on your websites and initiate chat with them; - invite agents into Tawk.to, speak with them in direct messages or group chats; - work with tickets from users, sent to your There is none. No advertising. No spam. It has always been and will continue to be completely free.
Most popular feedback for 8×8 Meet
We switched from our business land lines to the 8x8 offering about 1.5 years ago. Not only did we realize a significant cost savings, we also enjoy numerous features not available via our prior land-line carrier. The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.
Frank H.
About 8×8 Meet
With the 8x8 Work Mobile app for phone, video conferencing, and chat, you may use the 8x8 Work service anywhere you go. Organizations all over the world utilize the 8x8 Work Mobile app, an all-in-one cloud-based collaboration solution, to deploy their workforce. 8x8 Work Mobile can be a crucial component of your company's remote workforce and work-from-home strategy, regardless of whether you are employed by a small firm or a huge multinational. A Cloud phone, HD video conferencing, chat, directory services, and more are all included in 8x8 Work Mobile. It effortlessly interacts with 8x8 Work Desktop to give users the capabilities and advantages they would have in their workplace when working from home. Key Advantages With calls, video conferencing, and chat available in one app, you can stay productive with 8x8 Work Mobile's all-in-one collaboration solution. Using your personal phone and your company phone line, stay reachable to all of your contacts. Utilize direct-to-YouTube live streaming and video meetings to exchange timely business-critical information Public and private chat rooms can help you replace email and keep your discussions structured around tasks. Quickly onboard new remote employees or staff members based in new office locations The admin portal gives IT administrators the same administrative tools whether their staff members are based remotely or in the office. Key Elements Call individuals on your personal or business contact list with HD audio. Organize meetings using video and audio on your phone, record them, and chat with attendees. You can also exchange messages, share files, and @mentione colleagues in 1:1, private, or public chat rooms. Establish working hours and block incoming calls and notifications either permanently or just during those times. For a consistent calling experience, select Wi-Fi or cellular data.
tawk.to reviews
Sometimes it works for weeks straight. Then for some reason, my app gets disconnected, or signed out or something, and I don't know it. Of course I'm being charged for the service, but my customers can't reach me. Sometimes I don't notice that has happened for days.. maybe a week. 11/20/20 edited to 3 stars. All i have to do to fix the issue is log out and back in every day. Not ideal, but it works.
- Houston Heathen
When I update it to the latest version, I try to open but it does not load at all, it fades away. Old review: The only thing you can add and it will be perfect is to add scroll down to refresh the Live visitors filter. Also, update it to fix the red notification and make it disappear immediately after the visitor leaves website. Thanks
- Redouane Amezoirou
Newest UI is still worse than the one for older versions of android but it stopped trying to personally involve me in the transcript process. Every call hangs in the monitoring until I manually remove it.
- Nom Chomsley
8×8 Meet reviews
This app is terrible. No way to prevent ring through to cell phone even while in the office. Even when I answered my desk phone, the app is still ringing my cell phone during the call. I have disabled all notifications in the app settings, app ignores settings. This is so frustrating. I just need the app to be able to make work calls while away from my desk. I don't want work calls to ever ring my phone. Choose another VOIP provider if you can.
- Bret Blackburn
Garbage! Unreliable, randomly rings or doesn't, missed calls I didn't even know I had, and when I do make a call out there's a delay - the call recipient is like, hello? hello? And I've spent literally hours with tech - changing settings, reinstalling, on and on and on. Unfortunately this is what the firm I work for uses
- Don Farnsworth
The app worked fine for a short period. Now it gives the splash screen when call comes in but about 80% of the time it doesnt show the number. The other 20% it shows for about 2 seconds before maximum number of rings accurs. Sometimes the app doesn't even display but that is rare. At this point the app is useless for calls but can at least check VM an get notifications of missed calls so when not in the office I know about it
- Mr Sinister
Pros & cons
tawk.to
| Pros |
|---|
| Free |
| Ease of use and the quick-to-setup procedure |
| Can render realtime support to users |
| Cons |
|---|
| It is not able to set intents and schedule with calendar |
| Software didn't have a clean user-friendly interface |
| Notifications are inconsistent |
8×8 Meet
| Pros |
|---|
| Lots of Channels, One Platform |
| Protection of Customer Data |
| Easy to Implement |
| Cons |
|---|
| Doesn't tell you when you need to upgrade your software |
| SMS sometimes doesn't work and no one knows why |
| The Admin Portal moves very slow. |
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