tawk.to vs Crisp

tawk.to is a free live chat program that allows you to monitor and talk with visitors on your website or from a free page that you may customize. You can access either of these features from the app's website. You are free to have an infinite number of agents and to add those agents to an unlimited number of sites, allowing those agents unrestricted access to all of your visitors. Your conversation history will remain stored indefinitely unless and until you erase it. You have the ability to alter the appearance of widgets, including their location, color, and icons, as well as the content of widget headers, messages, and forms. You can also: - add welcoming messages, chat rescuers if agents are busy, or other simple or advanced triggers; - use shortcuts (canned responses) for quick answers on common questions; - setup Pre-chat form to ask required contact details of the visitor; - use shortcuts (canned responses) for quick answers on common questions; - use shortcuts (canned responses) for quick answers on common questions. The Tawk.to Android app allows you to perform the following tasks: - register in Tawk.to, add websites, and generate widget code for them; - receive push-notifications about new visitors on your website, new chat requests, and new messages from visitors or your agent colleagues; - monitor visitors' movement on your websites and initiate chat with them; - invite agents into Tawk.to, speak with them in direct messages or group chats; - work with tickets from users, sent to your There is none. No advertising. No spam. It has always been and will continue to be completely free.

Offline? To keep you informed, we directly send notifications to your devices. not answering? We immediately forward chats to your email, enabling you to respond to your guest by email. In order to provide your guest with a transcript for reference, your response will be emailed to both their email and your Crisp interface. Everything is kept in sync by us! Livechat Add our live chat to your website to engage visitors in real-time conversation. To fit your store, our chatbox is bilingual and configurable. With MagicType, you can see what people are typing in real time and respond to them more quickly. Additionally, live chat has never had so much personality thanks to GIF, smileys, and file sharing. Even other channels like Facebook Messenger, Telegram, SMS, and email can be integrated with Crisp. Your Staff Will Enjoy It Your team will prosper with the help of this effective, user-friendly application, which has a new and fresh interface. Crisp also supports working hours, so your staff won't receive notifications outside of normal business hours. Additionally, you can submit private notes to ensure that information is preserved as well as receive notifications and view what your colleagues are writing. What's best? Zendesk and Slack are linked with Crisp, so you may continue using your current programs.