Telenotes vs Advantage

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Telenotes

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$135.00 /month

Advantage

Category: Task Management Tool

Industries: Marketing, Business

Pricing

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Most popular feedback for Telenotes

The ability to track where I've been .The ability to follow up on what I've done .

Renee O.

About Telenotes

Get better sales call notes with Telenotes! Your sales reps love to talk, but hate to type. Yet you still need their data from the field. Discover how Telenotes can help you keep your reps focused on selling, and leave the data entry to us.

Most popular feedback for Advantage

Working with the Advantage team has been an amazing experience. From implementation to training, and now through regular daily use the team at Advantage has been supportive, communicative, and always willing to help. Remote training was a fantastic option for us, and left us with amazingly detailed videos to reference as we began really working with the tool. Their support staff is patient, knowledgable and can easily help troubleshoot any issue faced. We are so thrilled with the level of customer support offered to us at every turn, even when the issues are clearly user errors.

Eileen M.

About Advantage

THE ONLY TRUE All-in-One purpose-built software for managing advertising agencies, creative teams, public relations firms, and marketing firms of all sizes.Almost a thousand agencies and creative teams use Advantage for Accounting, Project Management , Media Planning and Buying. Unlimited live support provided 12 hrs a day, 5 days a week. We've been helping our clients maximize productivity, efficiency and profitability for over 40 years.

Telenotes reviews

The Telenotes team provide outstanding support! They are quick to answer questions by phone or email. Whether it is the app or the online portal; the functionality of the product is user friendly. The program is reliable and provides us with a great way for everyone to stay on the same page and I absolutely love the reminder emails with follow up tasks!

- Michele F. Director of Sales & Operations

he biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain!

- Timm R. Regional Manager

Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi.

- Lexie K. Transriber

Advantage reviews

Project management, accounting, workflow, routing, expenses, time tracking.

- Steve M. IT Support Specialist

I love Advantage. I have worked in other software systems (3) and implemented Advantage 2 times. You have found a way to have proper audit controls to help keep a company safe and knowledgeable in real time. I love your webinars and learning library, it allows us to grow on our own. But when we do have to call in for help, I am never disappointed by the knowledge and professionalism.

- Maria E. Controller/HR

Our experience has been great. This is a great system to help organize and build your operation into the future!

- Miles R. Creative Director

Pros & cons

Telenotes

Pros
It is great when I get put off by a current customer or if I just run out of calls to make
This program has shown me that there is always another call to make
If I need help with the program TNOTES has always been right there for me
They have truly made me a lot more than I pay them
It saves me time and keeps my clients information safe and organized
LOL and I found it hard to stay organized and stay on top of things."
Cons
I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding
The biggest problem solved is being able to track the information from a call."

Advantage

Pros
You have found a way to have proper audit controls to help keep a company safe and knowledgeable in real time
I love your webinars and learning library, it allows us to grow on our own
It is solid and performs as it should
Advantage make continuous helpful updates so it is relevant
This has been extremely useful in assisting the agency in getting new business
The reporting available is also a great resource
I was excited the most about the ability for buying and accounting to talk to one another."
Cons
Customer service gave us next to no context on what we needed to find out, and it is excruciating to enter tasks if you do not have a template set up
The logins are a little weird (generic strings, rather than a custom username)
Users will of course forget those, or write them on a sticky on their monitor (bad)
We changed to this for project management and time tracking
It is one of the most frustrating interfaces I've ever seen
It can be quite overwhelming and confusing
There are aspects of usability that I believe require more steps than necessary."

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