Telenotes vs Cirrus Insight
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Sir Richard BransonMost popular feedback for Telenotes
The ability to track where I've been .The ability to follow up on what I've done .
Renee O.
About Telenotes
Get better sales call notes with Telenotes! Your sales reps love to talk, but hate to type. Yet you still need their data from the field. Discover how Telenotes can help you keep your reps focused on selling, and leave the data entry to us.
Most popular feedback for Cirrus Insight
We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!!
Jennie D.
About Cirrus Insight
You work in your inbox, not in Salesforce. No one has to force you to use email. It's easy to use and effective. We think Salesforce should be just as useful and just as simple. That's why we bring Salesforce into the inbox. To save you time and make you more productive. Now you can see and update Salesforce as you work. Sync emails to Salesforce, track email opens, create and update Salesforce records, schedule calls and much more. Try Cirrus Insight free for 14 days!
Telenotes reviews
The Telenotes team provide outstanding support! They are quick to answer questions by phone or email. Whether it is the app or the online portal; the functionality of the product is user friendly. The program is reliable and provides us with a great way for everyone to stay on the same page and I absolutely love the reminder emails with follow up tasks!
- Michele F. Director of Sales & Operations
he biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain!
- Timm R. Regional Manager
Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi.
- Lexie K. Transriber
Cirrus Insight reviews
I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.
- Brian T. Regional Manager
This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!
- Nitin M. Manager, Sales Operations
Technical support is good at sending 'canned' responses. I find myself frustrated that cirrus hasn't improved its usability. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options.
- Bob S. VP Innovation
Pros & cons
Telenotes
| Pros |
|---|
| It is great when I get put off by a current customer or if I just run out of calls to make |
| This program has shown me that there is always another call to make |
| If I need help with the program TNOTES has always been right there for me |
| They have truly made me a lot more than I pay them |
| It saves me time and keeps my clients information safe and organized |
| LOL and I found it hard to stay organized and stay on top of things." |
| Cons |
|---|
| I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding |
| The biggest problem solved is being able to track the information from a call." |
Cirrus Insight
| Pros |
|---|
| It helps sync meetings, emails and contacts to Salesforce directly through gmail and google calendar |
| Which is a system that all our Reps already used |
| We love how it can create an event or task right there in Gmail |
| I love Cirrus Insight so much, that I gladly put up with its issues |
| Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings." |
| Cons |
|---|
| I have always had a hard time with Cirrus not working |
| For instance, when you restart your browser, CI will fail to load in Gmail |
| There is nowhere to "turn it on |
| " you just have to refresh the tab and wait for it to appear |
| No fault of Cirrus Insight |
| It is simply a suitability comment |
| Recently, for over a week they had some really bad connectivity issues where we had to login in several times per day." |
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