Telenotes vs Citrix ShareFile
See the best product reviews, compare products, read reviews, and more.
See the best product reviews, compare products, read reviews, and more.
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Sir Richard BransonThe ability to track where I've been .The ability to follow up on what I've done .
Renee O.
Get better sales call notes with Telenotes! Your sales reps love to talk, but hate to type. Yet you still need their data from the field. Discover how Telenotes can help you keep your reps focused on selling, and leave the data entry to us.
Sharefile is a cloud-hosted file server at its most basic level that replaces the need to host one within a workplace or business. It also allows you to offer download links to consumers to upload or download specific files, provided you have the proper rights. Because it is hosted offshore, it has the advantage of not requiring the office to operate servers or an Infrastructure rack.
Zuhairah A.
Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit-even get legally binding e-signatures seamlessly-on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified
The Telenotes team provide outstanding support! They are quick to answer questions by phone or email. Whether it is the app or the online portal; the functionality of the product is user friendly. The program is reliable and provides us with a great way for everyone to stay on the same page and I absolutely love the reminder emails with follow up tasks!
- Michele F. Director of Sales & Operations
he biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain!
- Timm R. Regional Manager
Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi.
- Lexie K. Transriber
Overall I liked it as it solves the purpose and all my documents are secure.
- Neelam R. Associate
Well, after around 10 years of using Sharefile without any issues and only using customer support about 2-3 times we were told that the charges would be basically multiplying by ten times the amount and if we didn't like it, TOO BAD!!!! No negotiation, no warning period (don't consider a 30-60 window after being told you're screwed to quit service or pay a valid warning), no understanding, just "do this or else... don't like it, we don't care.... see ya later scrub." Very unprofessional and in my opinion can and maybe will break your company. With a marketing plan/ploy like that where you corner customers and then on top of that don't care about them in the slightest sense you are heading for disaster.
- Tim B. Practice Manager
Easy to navigate UI. ShareFile has an add-on that integrates into standard Outlook email platform. The add-on allows you to email large files using a secure third party FTP, where sensitive documents can only be accessed by permitted parties. It's easy to set permissions if you allow the document to be shared with others. Works well for cloud sharing documents and files where collaboration is needed. You can set a time duration for files to automatically delete themselves, so that makes managing storage capacity easier.
- Joey P. Staff Engineer
Pros |
---|
It is great when I get put off by a current customer or if I just run out of calls to make |
This program has shown me that there is always another call to make |
If I need help with the program TNOTES has always been right there for me |
They have truly made me a lot more than I pay them |
It saves me time and keeps my clients information safe and organized |
LOL and I found it hard to stay organized and stay on top of things." |
Cons |
---|
I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding |
The biggest problem solved is being able to track the information from a call." |
Pros |
---|
It is nice how you can see who has opened the attachments and when they opened them |
It is also nice that the links expire for security purposes |
I like that you can share documents and choose who has access to them |
I like how easy it is to upload, move and share files |
I also like how I can grant permissions to people to see some files but not others in the same folders |
The encryption that they add to each files that are sent out giving peace of mind for anyone that using their service, because we know, it will be safe and secure." |
Cons |
---|
Difficulty getting the branding loaded |
It's DEFINATELY a coding problem and it took 3 different tech people to finally get it right, but this was a minor annoyance comp[ared to others |
I dislike the outlook extension for Sharefile |
Sometimes the transferring takes lot of time |
It is boring to wait until the transferring is complete |
Sometimes documents that were intact were showing up as corrupted and had to be forced to reload |
Similar issues on the desktop app but nothing insurmountable." |
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