Telenotes vs Copper

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Telenotes

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$135.00 /month

Copper

Category: Task Management Tool

Industries: Business, Marketing, Communication

Pricing

Copper Basic Edition - Annual

$25.00

Per Month

Copper Professional Edition - Annual

$59.00

Per Month

Copper Business Edition - Annual

$119.00

Per Month

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Most popular feedback for Telenotes

The ability to track where I've been .The ability to follow up on what I've done .

Renee O.

About Telenotes

Get better sales call notes with Telenotes! Your sales reps love to talk, but hate to type. Yet you still need their data from the field. Discover how Telenotes can help you keep your reps focused on selling, and leave the data entry to us.

Most popular feedback for Copper

Salesforce clunky, very expensive and the team hated it. As a small business we didn't use 30% of it. Pipedrive was ok, but very simple and seemed to suit a very small team. It lacked multiple pipelines and didnt have the integration to Gsuite that Copper provided. Hubspot free was very simple and the full paid version of hubspot was super expensive. I didn't need the marketing features at all. Copper also had a better user experience and gsuite integration.

Scott G.

About Copper

Copper is the easy-to-use CRM for businesses on Google Workspace looking to manage more sales leads & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place.

Telenotes reviews

The Telenotes team provide outstanding support! They are quick to answer questions by phone or email. Whether it is the app or the online portal; the functionality of the product is user friendly. The program is reliable and provides us with a great way for everyone to stay on the same page and I absolutely love the reminder emails with follow up tasks!

- Michele F. Director of Sales & Operations

he biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain!

- Timm R. Regional Manager

Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi.

- Lexie K. Transriber

Copper reviews

Cloud based application allowing access anyplace. Visually show where customers located in pipeline. Can record infromation and notes on customers that is accessable to anyene at company.

- Michael B. Associate

Copper syncs well with our G-mail. Allowing all communication to be captured. It also gives each user to create follow-up tasks within their calendars to track projects that they are working on.

- Jim J. VP Sales

Seamless integration with GMail, enabling new contacts to be loaded easily and without tedious manual input. Good Customer support. Ability to import/export data easily and API integration with other apps such as Linked In. A great product for those of us who never learned touch typing.

- James C. BDM

Pros & cons

Telenotes

Pros
It is great when I get put off by a current customer or if I just run out of calls to make
This program has shown me that there is always another call to make
If I need help with the program TNOTES has always been right there for me
They have truly made me a lot more than I pay them
It saves me time and keeps my clients information safe and organized
LOL and I found it hard to stay organized and stay on top of things."
Cons
I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding
The biggest problem solved is being able to track the information from a call."

Copper

Pros
My favorite feature is the ability to link with Gmail
It is also very easy to filter through contacts, opportunities, and leads to help gain sales
I like the visibility that copper provides when onboarding new accounts
I specifically enjoy sorting through opportunities
What I most liked about this software is that it can help me with my necessities and it's complete in all aspects
I love that there's an app that works smoothly on my iPhone and iPad
This makes us super easy to work on the go or to be able to access info when away from the office."
Cons
We wanted email tracking
While Copper offers rudimentary and amateurish tracking, they have completely abandoned the feature, despite continuing to describe it on their site
When I asked about a refund for the past 10 months, they said that I should have cancelled and when I said that I did, they said prove it
TERRIBLE customer service
DECEPTIVE cancellation policy
When I contact customer service, they said that per their policy, not only was that charge valid, but that I would be charged AGAIN next month before charges stopped."

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