Telenotes vs Planisware

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Telenotes

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$135.00 /month

Planisware

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

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Most popular feedback for Telenotes

The ability to track where I've been .The ability to follow up on what I've done .

Renee O.

About Telenotes

Get better sales call notes with Telenotes! Your sales reps love to talk, but hate to type. Yet you still need their data from the field. Discover how Telenotes can help you keep your reps focused on selling, and leave the data entry to us.

Most popular feedback for Planisware

It's a versatile tool with lots of options for customization. I can see large or small organizations getting great use from the functions, with a careful assessment of your individual needs. Lots of ways to visualize progress on projects. It also has paths for simplifying the user experience for different members of the team. What I/we perhaps like most about the software is the ability to not only plan the project, but assign resources (allocate) at different increments (hours, % of FTE, days) - and to have that information push automatically to the individual owners of those allocations for task management and time reporting.

Antonio N.

About Planisware

Planisware is a global provider of software solutions for project portfolio management. Planisware solutions are specifically designed to support product development, engineering and IT business processes. For more than 20 years, Planisware has been helping its customers to achieve strategic and innovative excellence, make valid business decisions and increase portfolio value. Today, over 500 companies worldwide rely on Planisware products to manage their projects, resources and portfolios.

Telenotes reviews

The Telenotes team provide outstanding support! They are quick to answer questions by phone or email. Whether it is the app or the online portal; the functionality of the product is user friendly. The program is reliable and provides us with a great way for everyone to stay on the same page and I absolutely love the reminder emails with follow up tasks!

- Michele F. Director of Sales & Operations

he biggest problem solved is being able to track the information from a call. I receive followup tasks and calendar reminders in real time and can act on the requests of my customers right away. I have talked to other sales professionals who use different CRMs and find that they don't like them and spend more non-sales time inputting their call notes, if they even remember them. Telenotes makes it EZ to input, act, and move on to the next client without having to remember all the details in my mind. They are my sales brain!

- Timm R. Regional Manager

Though it gets the job done, there are often major delays. I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding. For some reason, this software is also much slower when other people in our house are on the wifi for reasons I do not understand because no other program I use is slower when other people access the wifi.

- Lexie K. Transriber

Planisware reviews

Overall: Planisware was not very responsive during implementation to completing tasks, following up on items requested or issues found. They either don't respond at all or don't respond quickly through their service desk requests for issues, questions, upgrade ideas, etc.

- Hannah M.

Overall: The Planisware Orchestra team is knowledgeable, very easy to work with and are very collaborative in gathering requirements, deployment and providing on-going support. In addition Planisware has a lot of experience with Planning and Portfolio Management. Planisware has forums to discuss and share experiences and expertise with other users, they also implement improvements to their tools by listening to the needs of their customers

- Brenda R.

Overall: The main benefits are in the simplicity of navigation and use for the end-users: very good design and organization of the activity with fast access to the interesting information for the different level of the organization.

- Thierry J.

Pros & cons

Telenotes

Pros
It is great when I get put off by a current customer or if I just run out of calls to make
This program has shown me that there is always another call to make
If I need help with the program TNOTES has always been right there for me
They have truly made me a lot more than I pay them
It saves me time and keeps my clients information safe and organized
LOL and I found it hard to stay organized and stay on top of things."
Cons
I use the program every day and every day I have to exit and re-enter the program multiple times to get the flow going again or because it stopped responding
The biggest problem solved is being able to track the information from a call."

Planisware

Pros
We really appreciate the activity Stream
It constitutes a really help in follow up
Since we have learned how to create and use the Dashboard module, we like it
The ability to customize stages and gates is great as it allows for different types of projects in one organization or for different organizations to all have completely different set ups
Scalable solution both in terms of users and functionalities
Great local support (France)."
Cons
No possiblity to do "batch" actions in lists
Timesheet workflow validation too restrictive
Poor documentation to become Orchestra expert and support daily usage
Heavy weakness on standard reporting
The poor performance with Internet Explorer/Edge."

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