Thought Industries vs Qooper

Side-by-side comparison of features, reviews, pricing and more

Thought Industries

Category: eLearning Tool
Industries: Education, Marketing, Business

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Qooper

Category: eLearning Tool
Industries: Education, Business

Pricing

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20M+ Downloads
5/5

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Thought Industries reviews

Our customers are able to navigate throughout their portal effortlessly, thanks to the ease of customization of the UI. Personally, I enjoy the administration accessibility and implicitness.

- Mark G. Salesforce Administrator

We have grown with TI. They do a good job of trying to meet us where we are.

- Alexandra P. Customer Success Specialist

There is a bit of a learning curve with all the tools available, but between Office Hours and the new customer trainings, it is easy to become an expert.

- Cary S. Director of Training and Guest Services

Qooper reviews

Our overall experience has been excellent. The customer service is extraordinary and attentive whenever we needed assistance. We have grown our program 10 fold thanks to switching over to Qooper and our members have nothing but positive experiences using it, I very rarely get users reaching out to me needed help or having issues.

- Gouhar N. Membership Marketing

We use Qooper to provide coaching and support to teachers in the field. The ease of use for our coaches to stay in constant contact with their mentees has increased the quality of teaching with the teachers we work with. Having the ability to support them through these trying pandemic times is critical and we look for Qooper to continue to expand our support to many teachers as they struggle with the new demands of teaching through a pandemic

- Wendy L. Vice President

One downside of using Qooper Is that it does not have a built in video conferencing platform. While this would definitely be a big ask It would be awesome to be able to chat right from the platform. Another thing that would be useful to have in Cooper is the ability to complete voice calls. It could also be easier if there was a desktop native application That would be usable.

- Graham S. Full Stack Developer

Pros & cons

Thought Industries

Pros
We are very happy with the platform and our relationship with the company
That is important for me because doing a deep-dive with one quality idea yields the best return
That being said, when I am in a "quantity mode" for ideas, there are no lack of resources
We have had great training and set-up has been easy to manage
They are great to work with and truly want what is best for us
TI is also continually developing for the better, so look forward to seeing what else is in store."

Cons
The site can be confusing to navigate at times
The exported data files can be confusing to manage at first and requires some effort to digest and absorb
The reporting is lacking and it is difficult to customize user reporting
However the biggest "miss" is still the lack of rules
For example, I cannot easily define a rule that says "assign all new hires in the Customer Service Department, the following training courses."

Qooper

Pros
Qooper offers very good support to customize the product and the functionalities
The team is fully engaged to help and to answer your needs
It's so important to have mentors that understand you and help you grow in your career, so having the technology to facilitate that has been useful
I've been really impressed with the responsiveness of the Qooper team
The team is responsive and very open to feedback
They are constantly improving the platform to be even better."

Cons
Describe your overall experience: It is difficult to onboard employees quickly because we have a lot of learning materials and training
In addition, you are not able to share files using the feature so may of our pairs used Zoom or another platform for their calls
In addition, emails sent from Qooper may end up in spam folders
The challenges with the "Scheduling Meeting" function have been frustrating because we planned on using this data substantially for research purposes
We tried to utilize their in-house mentor training and that did not go well."

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