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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Creating custom data sources with custom-defined actions allows for rapid use by teams while maintaining governance. Human-in-the-loop automation is a crucial feature for us in the regulated industry in which we participate. Tonkean's focus on this as such a foundational part of their identity is excellent. The time to market has also enabled faster delivery of new products/services to market which under COVID has been tremendous. The real power here, I think, is the clear enablement of citizen developed automations.
Chris G.Tonkean is the OS for Business Operations, empowering operations teams to rapidly improve efficiency with an enterprise-grade, composable automation platform. By allowing ops teams to automate, monitor, and manage mission-critical business processes with no-code, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Founded in 2015, Tonkean has customers like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more using the platform to optimize and align their operations across the enterprise. The Tonkean platform makes automating complex business processes simple and accessible to non-developers, such as business operations teams and process owners, by abstracting the high technical barrier and coding expertise needed to deliver robust, enterprise-grade process solutions via composability. Ops teams compose custom process solutions using building blocks called “enterprise components” or ECs. ECs are modular, interchangeable, and reusable capabilities that perform actions or complete steps in a business process. These actions take one of three forms: 1) actions on people; 2) actions on systems or data; 3) and actions that perform business logic. ECs are fully governed and curated, typically by IT. They can be created in a variety of ways. They can be adopted from vendors or custom-built, or they can simply be extensions of existing tools and systems. Tonkean also comes with an extensive library of native components. This allows ops and process experts to rapidly build holistic process solutions that can work with different systems, easily adapt to changing needs, and measure cross-functional KPIs–all with no-code and no change management. Enterprises rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. Operations teams leverage the platform to make their people, systems, and processes work better together. Common use cases include request intake triage, onboarding/offboarding, document generation, task management & follow-up, and much more.
Powerful data configuration software What do you like best about iGrafx? It monitors any data that enters into our organization and analyses it to make sure it can be easily used for planning. Security of our data is guaranteed by powerful security system installed by this platform. It gives us insights on the business performance and future predictions on the market trends. Review collected by and hosted on G2.com. What do you dislike about iGrafx? My experience has not been affected by any poor performance from the services of this platform. The current data features are effective and no recommendation for new feature. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: Performance and data integration across the entire business enterprise is excellently managed by this powerful software. Any organization can easily try this tool for increased productivity and improved performance. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? The main challenge affecting our planning from poor data analyzation have been solved. All the applications and workflow programs have been well monitored from the great data management systems. iGrafx has protected our business from facing critical risks that can affect performance.
Brock F.iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.
Tonkean UI is designed quite well, and super easy to understand and navigate for non-coders like myself. My Tonkean reps (Benny & Stu) are amazing and respond quickly to issues and resolve them in a timely manner.
- Mia P.
I like how robust and customizable the tool is. Compared to Zapier it is more customizable without sacrificing usability
- Dan K.
Tonkean allows our operations team to drive forward efficiency or processes improvements without needing engineering to get involved. Automation capabilities allow better coordination across our teams and keep the right people involved at every step. The flexibility of the Tonkean platform is perfect for a quicky growing company. The tool has many integrations built out already, but the team is also incredibly responsive to adding new tools when needed.
- TIm D.
"Best risk and data control software" What do you like best about iGrafx? It gives us future predictive analytics on the performance and the outcomes of our business transactions. Clients who depend on our products and services give us their preferences and suggestions on improving our services. iGrafx controls all data and ensures that there are no security threats on any integrated information. Review collected by and hosted on G2.com. What do you dislike about iGrafx? There are no challenges identified from the operation of iGrafx. All the integrated tools have been controlling our processes and everything is perfect. I have no recommendations for new features. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: My interaction with this great platform have been positive and I have discovered new data control measures. Any organization seeking powerful risk and data control product should consider investing on iGrafx. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? The main data analysis challenges we used to face leading to poor performance have been improved. The main dashboard virtualizes all data and gives us proper flow charts on how we have improved our service delivery and areas that requires improvements.
- James H.
"Smart data control tool for monitoring innovation" What do you like best about iGrafx? iGrafx monitors all our customers data from all sources and gives the best implementation solutions. Our marketing department ensures that any data that enters from sales channels is securely saved for future decision-making. It is easy to deploy this platform in business enterprise and learn the performance after short period of functionality. Review collected by and hosted on G2.com. What do you dislike about iGrafx? Monitoring of data input and output has been the biggest role of this software. It has maintained high standards of reliability and offered the best data solutions always. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: The performance of iGrafx has been excellent and I recommend to others. It has high capability of controlling data in any organization with positive ROI. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? I have not experienced any challenge of data loss since we deployed this platform. Data integrity has been achieved since we deployed iGrafx for effective data controls across our organization. It provides insights on time and measures to be put in place to avoid any risks that may occur in business transactions.
- Jordan D.
"Powerful flowcharting and process modelling platform" What do you like best about iGrafx? My digital coordination department has been able to draw and analyze charts on the performance progress. It enhances easy creation of excellent graphics that we use during social media marketing campaigns. It has enriched our knowledge on brand management and workflow maintenance. Review collected by and hosted on G2.com. What do you dislike about iGrafx? There is sometimes limited knowledge on effective operation on current market demands. The overall experience with iGrafx has been productive and successful. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: iGrafx have been able to raise our business and build our brand across all our marketing channels. The performance has created promising future of our company and I recommend to any colleague or business enterprise. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? It has transformed our organization to the most advanced performance. The control of workflows and effective data analysis have created positive growth. The customer support team have given us effective guidelines that have lead to better production across the entire company.
- Betty W.
Pros |
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The UI is user-friendly |
Easy to automate complex business processes |
Easy to integrate with a different data sources like Zendesk, Jira, Hubspot. |
Cons |
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Steep learning curve at first |
Some features are not clearly explained |
Issues connecting google sheets as a reliable data source. |
Pros |
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User friendly |
easy implementation |
RPA and AI features |
Cons |
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Different cloud supportlocal support training and documentationmore advertising |
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