Traction Tools vs Marketing 360

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Traction Tools

Category: Task Management Tool

Industries: Marketing, Educaiton, Social Media

Pricing

Base ($149/mo)

Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

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Most popular feedback for Traction Tools

Traction Tools helps users follow Traction / EOS to a T. Capturing action items and issues is easy. The software makes it simple to conduct L10s. I highly recommend using Traction Tools if your company is running on EOS.

Katie K.

About Traction Tools

Traction Tools is a web-based business management software that allows you to align all parts of your organization. With Traction Tools, you'll be able to organize your To-Dos, manage team member roles, run meetings and visualize goals. This software is designed for entrepreneurs.

Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Traction Tools reviews

It's been a true game-changer in our business. We started using EOS to run our business a little over a year ago. Until bringing on Traction Tools, is was difficult to track and implement the processes on our own. Traction Tools has really now become a platform that consistently keeps everyone in the business on track, focused on where we are going, and driving accountability across every position in the company.

- Abigail K. Owner

Extremely easy to use, very reliable up-time, and the best customer service I have ever experienced.

- Tyler D. CEO / Visionary

BY the same token, sometimes the very structure that I just praised becomes cumbersome. It can be difficult to figure out what comes next. It's not always clear how to take it to the next topic. And when it comes to building Rocks or adding things to the Traction-site, it wasn't intuitive as to how to do it.

- Lisa C. Financial Systems Manager

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Pros & cons

Traction Tools

Pros
When using the Traction Tools website for Traction Meetings, it's VERY user-friendly
When you start a meeting, it keeps everyone in the meeting on track with what there is to discuss
to-dos and tasks
Works well for alignment.
Cons
It is not quite as customizable as I wish it were and it can be a little confusing to navigate
More of a concern with the EOS methodology that we feel with this software is that sometimes it rewards solving issues with false urgency, and can make it difficult to focus on the overall strategy as we investigate issues.

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

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