Trilian vs Karbon

It has great potential. It has some places where it needs improvement. Let me begin with saying I use it almost daily as communications between my desktops, phone, tablet, and laptop. Sometimes it tells you you are online but you aren't. It is hit and miss (mostly miss) for sending pictures. There is no way to see who else has Trillian to be able to enlarge your circle of friends. Bottom line, if you need something basic this is great but if you need something more than just the basics, no

- Pam

Photos taken with the photo app frequently are in the wrong orientation when I try to send them, despite being correct in the phone's gallery app. Discord and Messenger don't do this even if I send the exact same photo. Also signed out frequently even though it's set not to turn off with battery optimization, meaning that I can't just share using the Android menu half the time. I have to go back and do it again. Please fix!

- Rachel C. (Kairuka)

I like the app. I've been using it for about 2 years and I purchased a lifetime subscription. Recently, after an app update, I've been having a problem with the notification features in the app (I use an Android phone and no longer get notifications for messages). I've contacted Customer Support several times over the past approximately 4 weeks and have gotten no response.

- D Callahan

The biggest downside I have found is when updating a template the templates should automatically be updated when a new version is created as if a job is on annual renewal if the previous job has not been reset the new one created is based on the last one made instead of the new updated template. I would like the option for when editing the template if there was an option for updating all existing or to update all future job creations that would be the biggest improvement.

- Harry K.

Being able to create work, create tasks under the work, and assign to staff. Everyone that's assigned to the work can track the status of the work and reassign when needed to manage people's workload. We can also create budget time for the work/task/assignment and log actual time to better manage team capacity and expectations. I also like the comment features where we can tag a certain team member and comment on a task, note, and email message. It is a great tool to eliminate additional email messages as well as keep the communications in one place.

- Ellie Z.

The thing I like best about Karbon is the capabilities that go beyond just an email platform like Outlook - the ability to create "works" for a whole team to track their time against, with organizational capabilities that allow you to manage your work day, week, month, which comes in handy when trying to plan for the future as well as grow your company. I like the ability to consolidate all of your teammates's emails with a contact so you can also get caught up on the email threads without having to bother teammates to get the TLDR, which could also get misconstrued through the game of "telephone".

- Jamey M.