Troop Messenger vs Fuze

Side-by-side comparison of features, reviews, pricing and more

Troop Messenger

Category: Communication Tools
Industries: Education, Communication, Business

Pricing

Premium

$1

Enterprise

$5

Fuze

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Troop Messenger reviews

Troop Messenger offers all the required features to the users, which undermines the reason to depend on multiple tools. In terms of price, this superior application is more affordable than comparable products, making it simple to use for both personal and commercial purposes.

- Sukesh K. Sales And Marketing Specialist

It’s a comprehensive office communication tool that has been designed to provide seamless team collaboration. It helped us to be on the unified workspace for exchanging our office work communication. We were able to monitor the task progress information across its groups for achieving our common project goals.

- Ramya . Designer

I honestly feel teams who are using Troop Messenger as their official team communication tool are certainly gifted. This tool boosts teamwork and communication. Anyone can access this tool although they have less technical knowledge.

- Niya M. Architecture Specialist

Fuze reviews

"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!

- Vanessa O.

"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.

- Tiffany F.

"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.

- Stuart S.

Pros & cons

Troop Messenger

Pros
Troop Messenger has outstanding features than other team collaboration tools
The features I like the most are Respond later, Edit the message, recalling the message, self messaging, help, personal settings like wallpaper, and filtering by name, text, image, files, and date, etc.Great for small business communication and collaboration, sharing many types of files easily, create groups and use bulk messanging.

Cons
Any action such as deleting, copying, forwarding is a 2-step process that is sometimes time-consuming
It would be nice if it had supported more integrations
Not as many app integrations as it’s competitors.

Fuze

Pros
Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC
Fuze call reporting provided valuable insight into call activity and the history of individuals
The Fuze softphone UI was clear and simple

Cons
We left Fuze because they could not integrate with MS Teams as a direct routing partner
Overall the monthly cost for the licenses and variable per minute dialing costs were too high
IT administration was a bit confusing because of all the Admin consoles used for different administration tasks.

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