Troop Messenger vs RingCentral

Side-by-side comparison of features, reviews, pricing and more

Troop Messenger

Category: Communication Tools
Industries: Education, Communication, Business

Pricing

Premium

$1

Enterprise

$5

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

20M+ Downloads
5/5

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Troop Messenger reviews

Troop Messenger offers all the required features to the users, which undermines the reason to depend on multiple tools. In terms of price, this superior application is more affordable than comparable products, making it simple to use for both personal and commercial purposes.

- Sukesh K. Sales And Marketing Specialist

It’s a comprehensive office communication tool that has been designed to provide seamless team collaboration. It helped us to be on the unified workspace for exchanging our office work communication. We were able to monitor the task progress information across its groups for achieving our common project goals.

- Ramya . Designer

I honestly feel teams who are using Troop Messenger as their official team communication tool are certainly gifted. This tool boosts teamwork and communication. Anyone can access this tool although they have less technical knowledge.

- Niya M. Architecture Specialist

RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Pros & cons

Troop Messenger

Pros
Troop Messenger has outstanding features than other team collaboration tools
The features I like the most are Respond later, Edit the message, recalling the message, self messaging, help, personal settings like wallpaper, and filtering by name, text, image, files, and date, etc.Great for small business communication and collaboration, sharing many types of files easily, create groups and use bulk messanging.

Cons
Any action such as deleting, copying, forwarding is a 2-step process that is sometimes time-consuming
It would be nice if it had supported more integrations
Not as many app integrations as it’s competitors.

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

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