Twilio vs BlueJeans

Side-by-side comparison of features, reviews, pricing and more

Twilio

Category: Communicationg Tool
Industries: Communication, Busines

Pricing

Starting at $14.95/month for up to 40k emails. Up to 100 emails per day for free.

BlueJeans

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

USD 39 room/mo

20M+ Downloads
5/5

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Twilio reviews

It has everything and that makes my job easier. I can attend the customer through chats or through calls, I can know how many calls are on hold and its database allows me to call back if a customer could not be attended at the right time. Overall all of its features are useful.

- Ariel L. Senior Associate Recruiter

I really like the simplicity on getting up and running, and how easy it's to maintain.

- Dave K. CEO

What we like the most about Twilio is the easy connection with other Apps and the ease of receiving calls; it is not something tedious or that you have to configure it in a dull or arduous way; it is effortless.

- Johan M. Product Manager

BlueJeans reviews

Great option to have in our suite of programs for virtual meetings, interviews, and presentations.

- Jaclyn B. Integration & Community Engagement

It is very good software. There is no provision in Pakistan to buy this Software directly which was hurdle for us to buy it.

- Zunaira A. Assistant Director

Acceptable but prefer zoom

- Kyung K. Sr MD

Pros & cons

Twilio

Pros
I like that you can search for a certain number that you'd like ideally (or even just part of it, ie
the last 4 digits) and it's great to be able to create sub-accounts
Even better yet, they give amazing tutorials on how to use it step-by-step
I highly recommend Twilio
Generally speaking very happy we haven't had any significant issues with twilio and it's allowed us to accomplish our texting needs seamlessly in Salesforce
I would like to say that overall I love the Twilio product that I am using."

Cons
It can be difficult to find your way around the website
Even with documentation, setting up functions can be confusing
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too
My overall experience has been really bad - primarily because there is no way to talk with a human."

BlueJeans

Pros
The biggest thing for me is the superior voice quality to other teleconferencing solutions on the market
Bluejeans has been a wonderful platform for our organization
It has always been dependable and provided great video/audio conferencing quality
Our team enjoyed that this was fairly simple to use and that the video quality was very good, perhaps even exceptional
Overall experience with this software is awesome
Best software to stay connected with your team mates."

Cons
The only problems we have had is when there is a new update because if everyone in the video conference has the latest version, it tends to fail
Problem is when everyone has their speaker on we get an echo which is annoying
No unique features compared to Zoom
Bad integration with landline phone systems to resume a disconnected internet call
That it was very glitchy when you don't have the blue jeans app yourself, struggled many times to get on a call without downloading the app."

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