Twilio vs ResponseTap

Side-by-side comparison of features, reviews, pricing and more

Twilio

Category: Communicationg Tool
Industries: Communication, Busines

Pricing

Starting at $14.95/month for up to 40k emails. Up to 100 emails per day for free.

ResponseTap

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

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20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Twilio reviews

It has everything and that makes my job easier. I can attend the customer through chats or through calls, I can know how many calls are on hold and its database allows me to call back if a customer could not be attended at the right time. Overall all of its features are useful.

- Ariel L. Senior Associate Recruiter

I really like the simplicity on getting up and running, and how easy it's to maintain.

- Dave K. CEO

What we like the most about Twilio is the easy connection with other Apps and the ease of receiving calls; it is not something tedious or that you have to configure it in a dull or arduous way; it is effortless.

- Johan M. Product Manager

ResponseTap reviews

I like the ability to be able to create the tracking numbers attributed to different campaigns and it's easy enough to track how they're doing

- Chelsey H. Digital Marketing Manager

Very easy to set up new tracking numbers and equally easy platform to use! The reports are very insightful too and easy to download and understand.

- Panos G. Account Executive

Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly.

- Poppy Ellen E. Planning Executive

Pros & cons

Twilio

Pros
I like that you can search for a certain number that you'd like ideally (or even just part of it, ie
the last 4 digits) and it's great to be able to create sub-accounts
Even better yet, they give amazing tutorials on how to use it step-by-step
I highly recommend Twilio
Generally speaking very happy we haven't had any significant issues with twilio and it's allowed us to accomplish our texting needs seamlessly in Salesforce
I would like to say that overall I love the Twilio product that I am using."

Cons
It can be difficult to find your way around the website
Even with documentation, setting up functions can be confusing
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too
My overall experience has been really bad - primarily because there is no way to talk with a human."

ResponseTap

Pros
Reporting
Traffic source call tracking & recording
Integration with most of CMS

Cons
Compatibility with conference software like Hangouts
Desktop application not available
More training resources.

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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