Twilio vs VidyoConnect

Side-by-side comparison of features, reviews, pricing and more

Twilio

Category: Communicationg Tool
Industries: Communication, Busines

Pricing

Starting at $14.95/month for up to 40k emails. Up to 100 emails per day for free.

VidyoConnect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Vidyo Team Plan

For up to 50 hosts / licenses

$20.99

Vidyo Enterprise Plan

From 51 to 250 hosts / licenses

$19.99

20M+ Downloads
5/5

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Twilio reviews

It has everything and that makes my job easier. I can attend the customer through chats or through calls, I can know how many calls are on hold and its database allows me to call back if a customer could not be attended at the right time. Overall all of its features are useful.

- Ariel L. Senior Associate Recruiter

I really like the simplicity on getting up and running, and how easy it's to maintain.

- Dave K. CEO

What we like the most about Twilio is the easy connection with other Apps and the ease of receiving calls; it is not something tedious or that you have to configure it in a dull or arduous way; it is effortless.

- Johan M. Product Manager

VidyoConnect reviews

Simple intuitive interface, well thought features, Good Audio-Video Quality, Reliable communication, Excellent for Online classes, meetings and Lectures. It is its own class.

- Narinder K. Backend

Ease of use when making and receiving video calls

- Julian V. School Counselor

Nothing. It just annoys me. Helps me determine that people are not technical in nature.

- Mark W. Owner

Pros & cons

Twilio

Pros
I like that you can search for a certain number that you'd like ideally (or even just part of it, ie
the last 4 digits) and it's great to be able to create sub-accounts
Even better yet, they give amazing tutorials on how to use it step-by-step
I highly recommend Twilio
Generally speaking very happy we haven't had any significant issues with twilio and it's allowed us to accomplish our texting needs seamlessly in Salesforce
I would like to say that overall I love the Twilio product that I am using."

Cons
It can be difficult to find your way around the website
Even with documentation, setting up functions can be confusing
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too
My overall experience has been really bad - primarily because there is no way to talk with a human."

VidyoConnect

Pros
Overall, Vidyo has been a very solid software purchase for my office
It's reliable when we need it and it gets the job done
My overall experience with Vidyo was that it fit the needs for our organization at the time
VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients
The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market."

Cons
Cannot text or leave messages to user while they are offline
No conference phone line alternative
No chat function included in basic package
It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials
But this is a very minor concern
This application does not have as many features as the other applications
No emoticons nor being able to change the background."

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