Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Twist by Doist takes on team messaging and adds an air of calm to it. The app is excellent for teams that are spread across time zones.
Jill DuffyDiscover why Twist was dubbed a "World Changing Idea" by Fast Company! Work is evolving. Communication at work needs to adapt as well. Twist combines all team communications to facilitate cooperation from any location. No more exhausting Slack chats, emails, and meetings for the team. Best remote team communication app, according to PC Mag "I experienced continual FOMO on Slack. On Twist, I am confident that I am always in control. SparkLoop's Manuel F. The threads in Twist make sure that crucial information doesn't get buried. • Unlike a continuous stream of idle conversation that obfuscates crucial communications, Twist treats each topic as its own thread (like Slack). • With ultra-specific labeling, only the appropriate teams will view your messages. Make a history that your team can reference. • Look closely at any thread to remember the circumstances around a choice that was made, whether it was last week or a year ago. • Share pertinent threads to facilitate and speed up the onboarding of new staff. Focus your staff on the tasks that are important. • Reduce noise and distractions by using fewer notifications so your team can focus on its work. • Encourage more serenity and less anxiousness in your team's communication at work. Utilize organized routes to bust through team silos. • Establish a systematized, single location to oversee all team communications. • Use specific channels to invite people, such as external clients, to discuss project specifics. Plus: • It is simple to import all Slack discussions from your team. • Schedule remote team meetings using the integrations for Jitsi Meet, Zoom, and Skype. • Use business applications like Google Drive, Asana, and Calendly (and have a little fun with Giphy). • Forget receipt read-alouds, typing dots, and presence indicators. • To expedite your job, use keyboard shortcuts. Developed by Doist, a world authority on remote and asynchronous working. Ultimately, Twist may be closed at any time. When you return, the job will already be organized. Become a part of the workplace of the future. Join right now.
Extremely easy to set up. It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions. Very easy and convenient to use.
Luis D.Offline? To keep you informed, we directly send notifications to your devices. not answering? We immediately forward chats to your email, enabling you to respond to your guest by email. In order to provide your guest with a transcript for reference, your response will be emailed to both their email and your Crisp interface. Everything is kept in sync by us! Livechat Add our live chat to your website to engage visitors in real-time conversation. To fit your store, our chatbox is bilingual and configurable. With MagicType, you can see what people are typing in real time and respond to them more quickly. Additionally, live chat has never had so much personality thanks to GIF, smileys, and file sharing. Even other channels like Facebook Messenger, Telegram, SMS, and email can be integrated with Crisp. Your Staff Will Enjoy It Your team will prosper with the help of this effective, user-friendly application, which has a new and fresh interface. Crisp also supports working hours, so your staff won't receive notifications outside of normal business hours. Additionally, you can submit private notes to ensure that information is preserved as well as receive notifications and view what your colleagues are writing. What's best? Zendesk and Slack are linked with Crisp, so you may continue using your current programs.
I have been using Twist for a few years, and the app has come a very long way! Notifications are consistent. The UI is very clean and easy to use. The only things preventing a 5 star rating is the bugs within the notifications. When I receive a message, I get a push notification and a bubble. Any attempt to reply or react causes the bubble to close. The push notification allows reading and replying but tapping it to enter the app causes the notification and the bubble to disappear.
- Harmonee Booker
Nice platform. Please fix the issue of an image(jpeg) not appearing in a thread when posted from an action or an attachment. App says couldn't read file!
- Ruta peter
This app is so buggy, I use this app to communicate with my company, it has a TERRIBLE TIME updating as soon as someone sends me something. This is absolutely horrible because if my company is experiencing massive customer downtime I shouldn't have to wait 20 MINUTES for twist to refresh to see that I got a message 18 minutes ago from my coworker!! This goes for PC and Android. Over multiple updates and multiple months.
- A M
Replies text cannot be selected, only copied to the buffer, which means you can't use Google translate right in the app itself. I'm not interested in switching between two apps all the time!! There's no option to rate limit notifications: some customers with ADHD make my blood boil by sending messages every 15 seconds. Overall notifications setup is horrible. Either you get swamped with all of them, or not receive any. Also the app crashes every60min. App data is growing like crazy.No fixes ever
- Ryan
For some reason, they have stopped updating the official App for Android for over a month now. It sort of works, but it is also riddled with bugs and painful to use. The official version has stopped being updated in favor of the Beta branch, which is somehow even worse than the official version. It crashes 8/10 times when you try to open a chat, it's missing various crucial functions that the app is absolutely unusable without.
- Douglas Valenzuela
I think there are some bugs in the app because I don't get notifications for messages or when someone is on my site. Please fix ASAP thank you.
- Davidson Ogheneyore
Pros |
---|
No more need for back-to-back meetings |
No “I’m available” status bubbles |
No stress-inducing notification dots |
Cons |
---|
No audio or video calls, screen sharing, or keyword alerts |
Limited integrations |
Bugs |
Pros |
---|
It's easy to use |
Has a mobile app that I use to reply to queries |
It also integrates other platforms like Twitter DMs, Telegraph, Line |
Cons |
---|
There's no way to have separate conversations with the same customer |
Old conversations get dragged into new conversations |
Never ending conversations. |
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