Twist vs Karbon

I have been using Twist for a few years, and the app has come a very long way! Notifications are consistent. The UI is very clean and easy to use. The only things preventing a 5 star rating is the bugs within the notifications. When I receive a message, I get a push notification and a bubble. Any attempt to reply or react causes the bubble to close. The push notification allows reading and replying but tapping it to enter the app causes the notification and the bubble to disappear.

- Harmonee Booker

Nice platform. Please fix the issue of an image(jpeg) not appearing in a thread when posted from an action or an attachment. App says couldn't read file!

- Ruta peter

This app is so buggy, I use this app to communicate with my company, it has a TERRIBLE TIME updating as soon as someone sends me something. This is absolutely horrible because if my company is experiencing massive customer downtime I shouldn't have to wait 20 MINUTES for twist to refresh to see that I got a message 18 minutes ago from my coworker!! This goes for PC and Android. Over multiple updates and multiple months.

- A M

The biggest downside I have found is when updating a template the templates should automatically be updated when a new version is created as if a job is on annual renewal if the previous job has not been reset the new one created is based on the last one made instead of the new updated template. I would like the option for when editing the template if there was an option for updating all existing or to update all future job creations that would be the biggest improvement.

- Harry K.

Being able to create work, create tasks under the work, and assign to staff. Everyone that's assigned to the work can track the status of the work and reassign when needed to manage people's workload. We can also create budget time for the work/task/assignment and log actual time to better manage team capacity and expectations. I also like the comment features where we can tag a certain team member and comment on a task, note, and email message. It is a great tool to eliminate additional email messages as well as keep the communications in one place.

- Ellie Z.

The thing I like best about Karbon is the capabilities that go beyond just an email platform like Outlook - the ability to create "works" for a whole team to track their time against, with organizational capabilities that allow you to manage your work day, week, month, which comes in handy when trying to plan for the future as well as grow your company. I like the ability to consolidate all of your teammates's emails with a contact so you can also get caught up on the email threads without having to bother teammates to get the TLDR, which could also get misconstrued through the game of "telephone".

- Jamey M.