Side-by-side comparison of features, reviews, pricing and more
Category: Task Management Tool
Industries: Education, Marketing, Business, Financial
Category: Task Management Tool
Industries: Education, Marketing, Business
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Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.Jonathan B.
Upkeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.
We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.Mark G.
Targetprocess is a software tool to visualize and manage Agile projects according to Scrum, Kanban or a custom approach. The tool allows you to manage your product roadmap, manage requirements, track resources, create shared boards and get the transparency you need across teams, projects, and the entire organization. Recognized in Gartner's Magic Quadrant for Agile Enterprise Planning Tools. Modern & slick user interface. Amazing customer support
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
- Dirk K. Director of Operations
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
- Rick D. Facility Manager
We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
- Jamie P. Grounds & Buildings Manager
Outstanding pricing system, easy to put in place so the implementation/training of expert solutions are class that is first. The application is effective and also works with various methods to Agile/Agile Scrum, and also includes pre built application solutions like sound. Our company was all set up in an extremely short period of time.
- Sai C. Senior Pricing Analyst/Deal Desk
TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap. My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate. Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).
- Bruno B. Director
We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall.
- Aaron S. Software Development Manager
|I love the ease of using this software, the clean organization, and simple functionality|
|The group of individuals that helped us set up UpKeep were amazing, supportive, and informative throughout the whole process|
|Setting up a PM schedule was easy, fast and logical|
|I am still learning more about the product, but at this point, I'm a huge fan|
|The product is extremely easy use and responses are almost immediate|
|One the initial password is saved you can just store it in your favorites and fill out the firm."|
|I just risk that it was available to all departments without having to pay additional user fees|
|When filling out the tasks on the app if you make a mistake and have typed to much you can't go back and correct it because it doesn't do it in paragraph form|
|If there is no service then the app is useless to use|
|Requester's sometimes log out of it and forget what their password is."|
|We are also active JIRA users and from the beginning we discovered a much more clean approach with TP, and a much more powerful reporting tools|
|We have found it very clean and simple in the day by day usage, it has powerful reporting functions that helps to keep track of your progression and global performance between multiple projects|
|It is really good for people like me who can loose focus of the task at hand sometimes|
|This will help keep you lined out till the project is done|
|It's by far one of the best tools in terms of project reporting."|
|Available analytics is too limited|
|We really lack the ability to leave comments on tasks and the number of templates|
|Some dashboards, graphs, reports are very hard to understand and setup|
|The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall|
|If I compare the service with Jira, I can find several disadvantages|
|At TargetProcess, I lack commenting tools, change notifications, process timelines and time management."|
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